Patient Account Representative- Hybrid / Remote

Coral Shores Behavioral Health; Town of Florida (NY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive compensation

Generous paid time off

401(k) with company match

SoFi student loan refinancing program

Career development opportunities

Job summary

Coral Shores Behavioral Health in Stuart, Florida, seeks a Patient Accounts Representative to manage assigned patient accounts from discharge to final disposition, bill accounts to third-party insurances, and follow up with insurers.

Candidates should have at least 1 year of billing, patient accounts, and A/R experience in a healthcare setting; associates preferred; strong computer skills and the ability to multi-task and solve problems.

Qualifications

• 1 year of billing, patient accounts, and A/R experience in a healthcare setting.
• Experience in behavioral health preferred.
• Computer skills and the ability to multi-task and problem-solve.

Responsibilities

• Accurately bill accounts on a daily basis utilizing claims submission software and database.
• Posts cash on a rotation basis with other patient representatives.
• Completes collection calls to both third party carrier and the guarantor
• Reviews credit balances and prepares an accurate and documented refund request for review by the Business Office Director.
• Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.
• Follows up on the status of denials and appeals.

Skills

Billing & A/R experience

Multi-tasking

Problem solving

Education

High School diploma or equivalent

Associates' degree preferred

Tools

Claims submission software

Job description

Responsibilities

Responsibilities

Coral Shores Behavioral Health, a subsidiary of UHS is a beautiful, 80-bed adolescent and adult Baker Act receiving facility, which is located in sunny Stuart, Florida. Our professional staff provide high quality, individualized care to uniquely fit the intensity and severity of each patient’s needs and offer a continuum of mental health and addiction services in a confidential, caring environment that promote crisis resolution, positive self- awareness, personal growth and problem-solving. Coral Shores is open 24 hours a day, seven days a week. For more information about Coral Shores Behavioral Health, please visit our website at https://coralshoresbehavioral.com

Position Summary

The Patient Accounts Representative is responsible for manage assigned patient accounts from discharge to final disposition. Bills account to third party insurances; Follows up with insurers and payors on respective balances.

• Accurately bills accounts on a daily basis utilizing claims submission software and database.
• Posts cash on a rotation basis with other patient representatives.
• Completes collection calls to both third party carrier and the guarantor
• Reviews credit balances and prepares an accurate and documented refund request for review by the Business Office Director.
• Reconciles patient balances and prepares an accurate and documented adjustment form for review by the BOD of any additional contractual or other adjustments to be posted.
• Follows up on the status of denials and appeals.

This Opportunity Provides The Following Benefits

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Qualifications

Qualifications

• High School diploma or equivalent; Associates' degree preferred
• 1 year of billing, patient accounts, and A/R experience in a healthcare setting. Experience in behavioral health experience preferred
• Computer skills, the ability to multi-task and problem-solve

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.