Hospital Administrative Associate — Patient Care Support

Sentara; Norfolk (VA); On-site; USD 27,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with Employer Match

Paid Time Off

Tuition Assistance

Student Debt Pay Down

Job summary

Sentara Norfolk General Hospital is seeking an Administrative Associate for the Burn Trauma Intermediate Care – Medical Surgical Unit. The role involves clerical duties, patient records management, appointment scheduling and handling inquiries.

You will be the first point of contact for patients and visitors, delivering exceptional service in a fast-paced hospital setting. This full-time day-shift position requires a high school diploma and preferred experience in medical office environments,

Qualifications

• High school graduate or equivalent required.
• Excellent customer service skills preferred.
• Experience in fast-paced medical office settings is a plus.

Responsibilities

• Provide administrative and clerical support for the unit.
• Manage patient records and scheduling.
• Answer patient inquiries and route as needed.
• Serve as first point of contact for patients and visitors.

Skills

Customer service

Clerical skills

Microsoft Office

Receptionist

Call center

Education

High School Grad or Equivalent

Tools

Microsoft Office

Job description

Sentara Norfolk General Hospital is seeking an Administrative Associate for the Burn Trauma Intermediate Care – Medical Surgical Unit. The role involves clerical duties, patient records management, appointment scheduling and handling inquiries.

You will be the first point of contact for patients and visitors, delivering exceptional service in a fast-paced hospital setting. This full-time day-shift position requires a high school diploma and preferred experience in medical office environments,