Administrative Associate

Sentara Healthcare Inc; Norfolk (VA); On-site; USD 38,000 - 48,000; Full time

Job summary

Sentara Norfolk General Hospital Neuro ICU is seeking a Full-time Administrative Associate for day shift, 40 hours weekly, 7 a.m. to 3:30 p.m., with every other weekend.

The role provides clerical support, handles patient records, schedules appointments, and answers inquiries, working closely with clinical staff to ensure high-quality care. It requires a high school diploma and offers opportunities to develop in a busy healthcare setting.

Qualifications

• High School Grad or Equivalent is required.
• Microsoft Office skills preferred.
• Experience in a fast-paced environment preferred.
• Excellent customer service experience preferred.
• Medical office experience preferred.
• Computer savviness preferred.

Responsibilities

• Provides clerical support and manages patient records.
• Schedules appointments and handles patient inquiries.
• Serves as first point of contact for patients, families and visitors.
• Collaborates with medical staff, management and patients to ensure quality care.

Skills

Microsoft Office Skills

Fast-paced Environment

Excellent Customer Service

Medical Office Experience

Computer Savvy

Education

High School Grad or Equivalent

Job description

Sentara Norfolk General Hospital Neuro ICU is hiring a Full-time, day-shift Administrative Associate.

Hours/Shift: Full-time, 40 hours a week on Day Shift from 7 a.m. to 3:30 p.m. and every other weekend.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)

Experience

• Microsoft Office Skills (Preferred)
• Previous Experience working in a Fast-paced Environment (Preferred)
• Excellent Customer Service Experience (Preferred)
• Medical Office Experience (Preferred)
• Computer Savvy (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office