Healthcare Administrative Associate — Day Shift Front Desk

Sentara Healthcare Inc; Norfolk (VA); Hybrid; USD 38,000 - 48,000; Full time

Job summary

Sentara Norfolk General Hospital Neuro ICU is seeking a Full-time Administrative Associate for day shift, 40 hours weekly, 7 a.m. to 3:30 p.m., with every other weekend.

The role provides clerical support, handles patient records, schedules appointments, and answers inquiries, working closely with clinical staff to ensure high-quality care. It requires a high school diploma and offers opportunities to develop in a busy healthcare setting.

Qualifications

• High School Grad or Equivalent is required.
• Microsoft Office skills preferred.
• Experience in a fast-paced environment preferred.
• Excellent customer service experience preferred.
• Medical office experience preferred.
• Computer savviness preferred.

Responsibilities

• Provides clerical support and manages patient records.
• Schedules appointments and handles patient inquiries.
• Serves as first point of contact for patients, families and visitors.
• Collaborates with medical staff, management and patients to ensure quality care.

Skills

Microsoft Office Skills

Fast-paced Environment

Excellent Customer Service

Medical Office Experience

Computer Savvy

Education

High School Grad or Equivalent

Job description

Sentara Norfolk General Hospital Neuro ICU is seeking a Full-time Administrative Associate for day shift, 40 hours weekly, 7 a.m. to 3:30 p.m., with every other weekend.

The role provides clerical support, handles patient records, schedules appointments, and answers inquiries, working closely with clinical staff to ensure high-quality care. It requires a high school diploma and offers opportunities to develop in a busy healthcare setting.