Hospice Volunteer Program Lead

James River Home Health and Hospice; Virginia; On-site; USD 72,000 - 80,000; Full time

Benefits offered by this job

Health plan

21 Days PTO/6 Holidays

401(k) with employer match

Disability & Life Insurance

Wellness program

Career advancement

Job summary

James River Home Health and Hospice is seeking a compassionate, organized Full-Time Hospice Volunteer Coordinator to recruit, train, and support volunteers who provide essential end-of-life care. You will work with an interdisciplinary team to ensure a robust volunteer program and adherence to Hospice standards.

The role involves developing recruitment and training programs, supervising volunteers, maintaining accurate records, and contributing to IDG/QAPI activities while traveling to patient

Qualifications

• Minimum of one year of experience in a healthcare setting.
• Hospice and/or volunteer coordination experience preferred.
• Human Resources experience preferred.
• Knowledge of Medicare Hospice Conditions of Participation.
• Excellent verbal and written communication skills.
• Strong organizational, interpersonal, and leadership skills.
• Ability to travel to patients' homes as needed.

Responsibilities

• Develop and implement volunteer recruitment, orientation, and training programs.
• Recruit, coordinate, and assign volunteers based on patient and organizational needs.
• Supervise and support volunteers through periodic visits, performance evaluations, and ongoing communication.
• Ensure volunteer timesheets, visit notes, and documentation are completed accurately and in accordance with company policies.
• Maintain organized and compliant volunteer personnel files.
• Participate in interdisciplinary group (IDG) meetings and Quality Assessment and Performance Improvement (QAPI) activities.
• Track and maintain monthly volunteer program statistics and reports.
• Keep volunteers informed of training opportunities, meetings, and important patient care updates.
• Promote volunteer engagement, retention, and professional development.
• Other duties as assigned.

Skills

Healthcare experience

Volunteer coordination

HR experience

Medicare Hospice CoP knowledge

Verbal and written communication

Organizational skills

Leadership

Travel to patient homes

Job description

James River Home Health and Hospice is seeking a compassionate, organized Full-Time Hospice Volunteer Coordinator to recruit, train, and support volunteers who provide essential end-of-life care. You will work with an interdisciplinary team to ensure a robust volunteer program and adherence to Hospice standards.

The role involves developing recruitment and training programs, supervising volunteers, maintaining accurate records, and contributing to IDG/QAPI activities while traveling to patient