Hospice Sales & Referral Specialist (Flexible Scheduling)

Nhccare; Sevierville, Northern (TN, KY); Hybrid; USD 68,000 - 72,000; Full time

Benefits offered by this job

Bonus Eligibility

Health Benefits (Medical, Dental, Vis​

Paid Time Off/Holidays

401 (K) plan with company match

Paid Training

Mileage Reimbursement

Tuition Reimbursement

Flexible Scheduling

Job summary

Caris HealthCare in Sevierville, TN is seeking a Hospice Sales Representative to develop and maintain relationships with referral sources and professional community contacts to expand access to hospice care for terminally ill patients.

The role targets market-share growth, requires meeting admission targets, and involves overnight travel as needed, with a supportive culture focused on integrity and service.

Qualifications

• Bachelor’s or Master’s in Healthcare, Business or related field preferred.
• Must demonstrate the principles of the sales process in a health care environment.
• Must possess good communication, organizational and interpersonal skills, be outgoing, perceptive and self motivated with the ability to work harmoniously with a wide variety of people.

Responsibilities

• Identifies new referral sources utilizing available corporate resources and his/her community contacts.
• Works with Regional Director, Sales & Marketing to develop, implement and evaluate quarterly territory plans to achieve goals and to implement strategies and actions as defined by the marketing strategic plan.
• Develops appropriate call plan to achieve pre-established objectives. Conducts a minimum forty (40) sales calls and presentations each week and generates referrals by building long term business partnerships.
• Uses appropriate established techniques for sales calls including opening, probing needs, presentation, handling objectives and closing. Meets admission targets consistently on monthly and quarterly basis.
• Maintains key business accounts and builds relationships with prospective accounts by following up with individuals as appropriate.
• Develops and maintains working relationships with the administrative staff of nursing home(s) professional / community contacts, physician offices, discharge planners, hospitals and the hospice team.
• Serves as liaison between External Customers and Administrator in notification of Gifts and the resolution of them.
• Updates the Administrator and/or Patient Care Manager of any new referrals if made aware of them while in field.
• Serves as facilitator to address billing and/or contractual concerns between referral sources and administrator.
• Serves as an educator, when needed, to facilitate ongoing education regarding the hospice program. Orients any new referral source and / or first time referring physician within three (3) days following admission of the patient.
• Works with referral sources to improve understanding of hospice services to grow census.
• Maintains a data base for all referral sources.
• Keeps the Patient Care Manager and / or Administrator informed of any new ideas, situations and problems.
• Coordinates an orientation program of new and existing contracting entities to meet applicable standards and regulations.
• Keeps contracting information for all contracted nursing centers and hospitals up to date in accordance with Caris policy and Medicare and State regulations.

Skills

Sales process

Communication

Organizational skills

Interpersonal skills

Self motivated

Overnight travel

Education

Bachelor’s or Master’s Degree in Healthcare, Business or related field

Job description

Caris HealthCare in Sevierville, TN is seeking a Hospice Sales Representative to develop and maintain relationships with referral sources and professional community contacts to expand access to hospice care for terminally ill patients.

The role targets market-share growth, requires meeting admission targets, and involves overnight travel as needed, with a supportive culture focused on integrity and service.