Hospice RN Care Manager | Lead & Elevate Teams

Gentiva; Portage (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Medical benefits

Dental benefits

Vision benefits

Mileage reimbursement

Paid Time Off

Holiday pay

Wellness programs

Job summary

Gentiva, a national hospice leader, seeks a Nurse Manager (RN) in Portage, MI to lead clinical operations and ensure compliant, high-quality patient care. Reporting to executive leadership, you will mentor staff, coordinate interdisciplinary care, and drive performance improvement.

Ideal candidates bring 3+ years of direct patient care with hospice/home health experience, strong regulatory knowledge, and excellent leadership and communication skills to guide diverse teams and ensure

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years direct patient care experience, including 2 years in a hospice or home-based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.

Skills

Leadership

Regulatory knowledge

Interpersonal skills

Communication

Clinical documentation

Mentoring / coaching

Education

Bachelor of Science in Nursing (BSN)

Tools

EMR systems

Telehealth platforms

Job description

Gentiva, a national hospice leader, seeks a Nurse Manager (RN) in Portage, MI to lead clinical operations and ensure compliant, high-quality patient care. Reporting to executive leadership, you will mentor staff, coordinate interdisciplinary care, and drive performance improvement.

Ideal candidates bring 3+ years of direct patient care with hospice/home health experience, strong regulatory knowledge, and excellent leadership and communication skills to guide diverse teams and ensure