Hospice Patient Care Manager — RN Leader & Mentor

Gentiva; Reno (NV); On-site; USD 105,000 - 108,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement

National & Local Recognition Programs

Teammate Assistance Fund

Medical Insurance

Dental Insurance

Vision Insurance

Mileage Reimbursement

Fleet Vehicle Program

Paid Time Off

Holidays

Telemedicine

Education Support

Tuition Assistance

CEUs

Life Insurance

Long-Term Disability

Voluntary Benefits

Job summary

Gentiva Hospice in Reno, NV is seeking a Patient Care Manager to oversee clinical operations, coordinate care, and lead staff to deliver high-quality, compliant hospice services. You will report to the Executive Director or Administrator and ensure regulatory compliance and continuous improvement across the care team.

The role requires an RN with 3+ years of direct patient care, including hospice/home health, and a BSN is preferred.

Qualifications

• RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years direct patient care experience, including 2 years in hospice or home-based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure high-quality hospice care.
• Manage visit scheduling and prioritize based on clinical judgment.
• Triage referrals and medical concerns promptly and compassionately.
• Lead or facilitate Interdisciplinary Group (IDG) meetings and document minutes.
• Mentor, train, and provide clinical support to associates for development and compliance.
• Ensure care delivery meets federal, state, and local regulatory standards and company policies.
• Support performance improvement and quality initiatives at the location.

Skills

RN license

Accredited nursing program

Hospice/home care experience

Regulatory compliance knowledge

Leadership abilities

Interpersonal skills

Education

BSN (preferred)

Job description

Gentiva Hospice in Reno, NV is seeking a Patient Care Manager to oversee clinical operations, coordinate care, and lead staff to deliver high-quality, compliant hospice services. You will report to the Executive Director or Administrator and ensure regulatory compliance and continuous improvement across the care team.

The role requires an RN with 3+ years of direct patient care, including hospice/home health, and a BSN is preferred.