Hospice RN Care Manager — Lead Clinical Excellence

Gentiva; San Antonio (TX); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Competitive Pay

401(k) Matching

Career Advancement

Recognition Programs

Teammate Assistance Fund

Medical Insurance

Mileage Reimbursement

Paid Time Off

Wellness Programs

Tuition Assistance

CEU

Life Insurance

Voluntary Benefits

Job summary

Advance Hospice Care in Texas seeks a dedicated Patient Care Manager to lead clinical excellence and ensure compliant, high-quality hospice services across the care team. Reporting to the Executive Director, you will oversee patient care, coordinate visits, mentor staff, and drive regulatory compliance while fostering compassionate, patient-centered care.

The role emphasizes leadership, program development, and adherence to Medicare/Medicaid guidelines within a supportive, mission-driven

Qualifications

• Current RN license in the state of employment.
• Graduate of an accredited nursing program.
• Minimum of 3 years of direct patient care experience, including 2 years in a hospice or home-based care setting.
• Demonstrated ability to apply hospice principles, industry standards, and regulatory compliance (Medicare, Medicaid, JCAHO, ACHC).
• Knowledge and compassion for terminally ill patients and their families.
• Ability to lead a diverse care team while adapting to the emotional and clinical needs of patients from various backgrounds.
• Strong interpersonal, organizational, and leadership skills.
• Competency in clinical documentation and technology systems.

Responsibilities

• Oversee and direct patient care services to ensure the delivery of high-quality hospice care.
• Manage visit scheduling, including reassigned, missed, declined, or rescheduled visits—making decisions based on clinical judgment and priority.
• Triage incoming phone referrals and medical concerns in a timely, compassionate, and professional manner.
• Lead or facilitate Interdisciplinary Group (IDG) meetings, including presenting patient updates, reviewing charts, coordinating care plans, and documenting minutes.
• Serve as a mentor, trainer, and clinical support to associates, supporting development, performance, and compliance.
• Ensure all care delivery meets federal, state, and local regulatory standards, as well as company policies and procedures.
• Support performance improvement initiatives, quality assessments, and operational efficiencies within your location.

Skills

Leadership

Interpersonal skills

Organizational skills

Clinical documentation

Team leadership

Education

RN license (state)

Accredited nursing program graduate

Tools

EMR systems

Telehealth platforms

Job description

Advance Hospice Care in Texas seeks a dedicated Patient Care Manager to lead clinical excellence and ensure compliant, high-quality hospice services across the care team. Reporting to the Executive Director, you will oversee patient care, coordinate visits, mentor staff, and drive regulatory compliance while fostering compassionate, patient-centered care.

The role emphasizes leadership, program development, and adherence to Medicare/Medicaid guidelines within a supportive, mission-driven