Hospice Provider Relations Executive

Lower Cape Fear Lifecare; Wilmington (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

Lower Cape Fear Lifecare in Wilmington, NC seeks an Account Executive to develop relationships with physicians, facilities, and the community to grow hospice and related services. This role drives referral growth and represents LCFL across the region.

Under VP supervision, the candidate will lead outreach activities, coordinate with partners, and promote LCFL programs through education and engagement initiatives.

Qualifications

• Degree in business, marketing, or related field preferred or equivalent combination of education and experience.
• Three years’ experience in hospice/home care or marketing, public affairs, community relations or hospital liaison nurse is preferred.

Responsibilities

• Acts as a business development liaison between LCFL and referral sources by providing service information to physicians, assigned facility staff, patients, and families when appropriate, and other providers of health care.
• Engages with the community at large to promote the company’s services with faith communities, civic organizations, governmental agencies, and neighborhoods.
• Acts as a resource to referral partners and the community regarding all LCFL service lines.
• Identifies barriers to service and works toward solutions/resolutions with excellent customer service.
• Has direct influence on census growth, length of stay and referrals from providers and facilities in assigned territory based on goals and strategies.
• Analyzes trends and patterns in referrals and admissions to identify needs and develop marketing and community engagement strategy.
• Maintains and adjusts schedule to enhance program performance.
• Demonstrates positive interpersonal relations in dealing with all team members.
• Maintains and promotes customer satisfaction.
• Demonstrates the mission, vision, and values of Lower Cape Fear Hospice daily.

Skills

Business development

Relationship building

Community outreach

Public affairs

Education

Degree in business/marketing or related field

Job description

Lower Cape Fear Lifecare in Wilmington, NC seeks an Account Executive to develop relationships with physicians, facilities, and the community to grow hospice and related services. This role drives referral growth and represents LCFL across the region.

Under VP supervision, the candidate will lead outreach activities, coordinate with partners, and promote LCFL programs through education and engagement initiatives.