Hospice Operations Support Technician - Full Time

Liberty Healthcare Management; Lumberton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Liberty Hospice is part of Liberty Healthcare Management and is seeking an experienced Hospice Operations Support Technician. This full-time role supports mail handling, data entry, medical records, supplies, cross-training, and infection control within a compassionate hospice environment.

Ideal candidates will have a high school diploma, 2+ years of office experience, strong communication, and proficiency with Word, Excel, and PowerPoint, plus typing 45–50 WPM and a 10-key calculator.

Qualifications

• High school diploma or equivalent required.
• Two years of general office experience and data entry preferred, healthcare setting ideal.
• Excellent interpersonal skills and telephone etiquette.
• Ability to communicate clearly with good grammar.
• Strong computer skills with common software (Word, Excel, PowerPoint).
• Typing 45–50 WPM and proficiency with a 10-key calculator.
• Good organizational skills and ability to manage multiple priorities.
• Ability to read and interpret policies, procedures, and guidelines.
• Strong knowledge of medical terminology.

Responsibilities

• Assist in managing incoming and outgoing mail.
• Process and enter daily reports of visits, flow notes, and medical supplies.
• Establish and maintain client medical records per policy.
• Order, receive, and stock medical supplies and maintain inventory.
• Assist in cross-training.
• Implement infection and exposure control per plan.
• Perform miscellaneous clerical functions accurately and timely.

Skills

Office experience

Data entry

Interpersonal skills

Telephone etiquette

Clear communication

Typing speed 45-50 wpm

10-key calculator

Medical terminology

Organizational skills

Policy reading

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Excel

PowerPoint

10-key calculator

Job description

Liberty Hospice is part of Liberty Healthcare Management and is seeking an experienced Hospice Operations Support Technician. This full-time role supports mail handling, data entry, medical records, supplies, cross-training, and infection control within a compassionate hospice environment.

Ideal candidates will have a high school diploma, 2+ years of office experience, strong communication, and proficiency with Word, Excel, and PowerPoint, plus typing 45–50 WPM and a 10-key calculator.