Hospice Operations & Records Specialist

Liberty Health; Lumberton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Liberty Hospice in Lumberton, NC is seeking a dedicated Hospice Operations Support Technician to join our administrative team full-time. This role supports mail handling, visit reports, medical records, inventory and cross-training in a compassionate hospice setting.

Ideal candidates have a high school diploma, at least two years of office experience, strong computer skills, and the ability to manage multiple tasks with excellent communication.

Qualifications

• High school diploma or equivalent is required.
• 2 years of general office experience and data entry experience, preferably in healthcare.
• Excellent interpersonal skills and knowledge of telephone etiquette.
• Ability to communicate clearly, with good grammar.
• Strong computer skills including Microsoft Word, Excel, and PowerPoint.
• Ability to type 45–50 WPM and proficiency with a 10-key calculator.
• Good organizational skills and the ability to manage multiple priorities.
• Knowledge of medical terminology is a plus.

Responsibilities

• Assist in managing incoming and outgoing mail.
• Process and enter daily reports of visits, flow notes, and medical supplies.
• Establish and maintain client medical records per agency policy and procedure.
• Order, receive, and stock medical supplies and maintain inventory control.
• Assist in performing cross-training.
• Implement infection and exposure control measures per plan.
• Perform miscellaneous clerical functions accurately and timely.

Skills

Interpersonal skills

Typing speed 45–50 WPM

Multitasking / time management

Strong computer skills

Clear communication

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

10-key calculator

Job description

Liberty Hospice in Lumberton, NC is seeking a dedicated Hospice Operations Support Technician to join our administrative team full-time. This role supports mail handling, visit reports, medical records, inventory and cross-training in a compassionate hospice setting.

Ideal candidates have a high school diploma, at least two years of office experience, strong computer skills, and the ability to manage multiple tasks with excellent communication.