Compassionate Hospice Operations Support Specialist

Liberty Health; Lumberton (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Liberty Hospice is seeking an experienced Hospice Operations Support Technician to join our team in a full-time capacity. The role supports reception, mail management, and daily reporting of visits and supplies.

The position requires a high school diploma and at least two years of general office experience, preferably in healthcare, with strong computer skills and excellent interpersonal abilities.

Qualifications

• High school diploma or equivalent.
• Two (2) years of general office experience and data entry experience, preferably in a healthcare setting.
• Excellent interpersonal skills and knowledge of telephone etiquette.
• Ability to communicate clearly, using good grammar.
• Strong computer skills to include working knowledge of most commonly used software programs.

Responsibilities

• Assist in performing receptionist duties.
• Assist in managing incoming and outgoing mail.
• Process and enter daily reports of visits, flow notes, and medical supplies.
• Establish and maintain client medical records in accordance with agency policy and procedure.
• Order, receive, and stock medical supplies and maintain inventory control in accordance with established agency policy and procedure.
• Assist in performing cross-training.
• Implement infection and exposure control measures in accordance with the agency exposure control plan.
• Perform miscellaneous clerical functions in an accurate and timely manner.

Skills

Interpersonal skills

Clear communication

Typing speed 45-50 WPM

General computer skills

Organizational skills

Policy interpretation

Medical terminology

Education

High school diploma or equivalents

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Liberty Hospice is seeking an experienced Hospice Operations Support Technician to join our team in a full-time capacity. The role supports reception, mail management, and daily reporting of visits and supplies.

The position requires a high school diploma and at least two years of general office experience, preferably in healthcare, with strong computer skills and excellent interpersonal abilities.