Hospice Operations Coordinator: Detail-Driven Admin

Bloom Healthcare; Lakewood (CO); On-site; USD 34,000 - 37,000; Full time

Job summary

Bloom Healthcare in Colorado is seeking a detail-oriented Business Operations Coordinator to support the hospice team. This role focuses on administrative workflows, records management, reporting, and ensuring compliance with HIPAA and privacy policies.

You will work closely with the Business Operations Manager, coordinate documentation, manage time-sensitive tasks, and help keep daily operations running smoothly in a home-based hospice model.

Qualifications

• High school diploma or equivalent required; associate degree or additional admin/healthcare training preferred.
• Experience in healthcare administration, medical records, hospice, home health, or related healthcare environment preferred.
• Experience working with medical records or PHI is a plus.
• Understanding of HIPAA and healthcare privacy requirements with attention to detail.
• Strong organizational skills to manage multiple priorities, recurring deadlines, and time-sensitive requests.
• High attention to detail and commitment to accuracy.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office and electronic documentation systems.
• Ability to work independently while collaborating with clinical, operational, and administrative teams.
• Ability to handle sensitive and confidential information appropriately.

Responsibilities

• Support hospice documentation and records-management, including routine review and tracking.
• Coordinate and respond to medical records and ROI requests per privacy requirements.
• Handle PHI and confidential records per HIPAA and policies.
• Manage hospice faxes and route information appropriately.
• Support time-sensitive documentation and admin processes (death certificates, appeals, denials).
• Prepare, maintain, and distribute recurring operational reports daily, weekly, and monthly.
• Support daily operational coordination, including staffing schedules and call-outs.
• Assist with contracts and other business operations tracking.
• Provide general office and operational support and maintain supplies.
• Maintain accurate records and follow processes to meet timelines.
• Assist with special projects for the Business Operations Manager.

Skills

Organizational skills

Communication skills

Attention to detail

Independent work

Team collaboration

Time management

Education

High school diploma or equivalent

Associate degree or healthcare training preferred

Tools

Microsoft Office

Job description

Bloom Healthcare in Colorado is seeking a detail-oriented Business Operations Coordinator to support the hospice team. This role focuses on administrative workflows, records management, reporting, and ensuring compliance with HIPAA and privacy policies.

You will work closely with the Business Operations Manager, coordinate documentation, manage time-sensitive tasks, and help keep daily operations running smoothly in a home-based hospice model.