Hospice Office & Records Coordinator

Gentiva; Circleville (OH); Presencial; USD 30.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Wellness Programs

Tuition Assistance

Descripción de la vacante

Heartland Hospice is seeking an Office Coordinator to support daily branch operations, ensure compliance with non-clinical policies, and maintain accurate medical records for patient care coordination.

The role involves administrative support to the hospice team, collaboration with clinical staff, and participation in HIPAA-compliant recordkeeping and audits, with a comprehensive benefits package offered.

Formación

• High school diploma required.
• Minimum of three years of experience in the healthcare industry.
• Strong preference for medical records experience.
• Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred).
• Strong organizational, record keeping, filing, typing, and time management skills.
• Excellent oral and written communication skills.
• Ability to adapt to changing tasks with flexibility and professionalism.
• Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds.
• Demonstrated maturity, cooperation, and tact in the workplace.

Responsabilidades

• Maintain and close medical records per policy.
• Review records to ensure compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage appropriate release of information, including obtaining authorizations and distributing copies.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases, prepare records for archival, and maintain the master patient index.
• Participate in hospice quality assessment and performance improvement programs.
• Oversee tactical HR processes, contracts, and personnel files for staff and contractors.
• Support branch leader with new hire orientation and onboarding.
• Serve as a resource connecting staff to IT, HR, and Compliance as needed.
• Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.
• Coordinate interdisciplinary team meetings and manage care coordination communication.
• Provide administrative support including answering phones, ordering supplies, and data entry.
• Process accounts payable and route invoices as needed.
• Complete annual compliance training and attend in-services as required.
• Perform other duties as assigned.

Conocimientos

Microsoft Office Suite

Strong organizational skills

Excellent oral and written comunicat​i

Time management

Interpersonal skills

Adaptability

Maturity and tact

Educación

High school diploma

Herramientas

HomeCare HomeBase

Descripción del empleo

Heartland Hospice is seeking an Office Coordinator to support daily branch operations, ensure compliance with non-clinical policies, and maintain accurate medical records for patient care coordination.

The role involves administrative support to the hospice team, collaboration with clinical staff, and participation in HIPAA-compliant recordkeeping and audits, with a comprehensive benefits package offered.