Hospice Intake Coordinator

Bloom Healthcare; Lakewood (CO); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Bonuses

Stock options

Professional growth

Health insurance

Dental insurance

Vision insurance

401(k) retirement

Education allowance

PTO

Job summary

Bloom Healthcare is seeking a Hospice Intake Coordinator to ensure timely, accurate coordination of hospice services and documentation. The role emphasizes compassionate communication and adherence to regulatory standards to support patients and families at a difficult time.

The position requires at least 1 year of customer service experience, medical terminology knowledge, and strong computer skills, including EHR systems; a Bachelor’s degree is preferred.

Qualifications

• Demonstrated customer service skills with at least 1 year of experience.
• Proficiency in medical terminology acquired through a minimum of 1 year of experience.
• Advanced computer skills, with proficiency in navigating EHR systems and the Microsoft Suite.

Responsibilities

• Reviewing patient records to determine eligibility for hospice care.
• Communicating with healthcare providers, physicians, and other involved parties to gather necessary information.
• Interacting with patients and families to explain hospice services and answer questions.

Skills

Customer service

Medical terminology

Microsoft Suite

Education

Bachelor's degree preferred

Tools

EHR systems

Microsoft Office

Job description

Job Title: Hospice Intake Coordinator

Location

12600 W Colfax Ave Suite B-200, Lakewood, CO 80215

Schedule

Monday to Friday 10am to 6:30pm

About Bloom

Bloom Healthcare is a pioneering and employee-owned primary care and hospice practice at the forefront of transforming healthcare delivery for vulnerable patients. At Bloom Healthcare, we believe in creating an environment that fosters growth, collaboration, and a shared sense of purpose. Our commitment to this belief is not just words on paper; it’s proven by our record. Proudly, Bloom Healthcare has been voted the "Best Workplace" for seven consecutive years. This honor reflects our unwavering commitment to our employees. By nurturing a work culture that puts our team first, we empower them to put our patients first. This synergy between employee satisfaction and patient care is the foundation of our success.

By joining the Bloom Healthcare family, you're not only embarking on a rewarding career journey but also becoming a part of a community that genuinely cares about you. We thrive together, supporting one another, and making a significant impact in the lives of our patients. Become a part of our success story and experience firsthand why we're consistently voted the best place to work.

Job Summary

We are actively seeking a committed and dedicated Intake Coordinator to join our hospice division. In this pivotal role, you will coordinate hospice services to ensure the provision of optimal care through timely and accurate communication and documentation. The successful candidate will embody Bloom's standards of quality and compassion, continually ensuring alignment with our commitment to superior patient care.

Assessment and Eligibility

• Reviewing and assessing patient medical records and information to determine eligibility for hospice care.
• Communicating with healthcare providers, physicians, and other involved parties to gather necessary information.

Communication

• Interacting with patients, their families, and healthcare professionals to explain hospice services and answer any questions.
• Providing emotional support and guidance to families during the difficult decision-making process of choosing hospice care.

Documentation

• Ensuring accurate and thorough documentation of patient information, medical history, and other relevant details.
• Managing the intake paperwork and obtaining necessary consents for hospice care.

Coordination

• Collaborating with other members of the hospice team, including nurses, social workers, and chaplains, to coordinate the admission process.
• Coordinating the logistics of transitioning patients from other healthcare settings to hospice care.

Education

• Educating patients and their families about the hospice philosophy, services, and what to expect during their time in hospice care.

Compliance

• Ensuring compliance with regulatory requirements and documentation standards related to hospice admissions.

Crisis Intervention

• Addressing any crisis situations or urgent needs that may arise during the intake process.

Follow-up

• Conducting follow-up assessments to ensure the ongoing appropriateness of hospice care for the patient.

Referral Management

• Managing referrals from healthcare professionals and agencies, ensuring a smooth transition into hospice care.

Continuous Improvement

• Participating in ongoing training and education to stay current on hospice care practices and regulations.

The role of a Hospice Intake Coordinator requires excellent communication skills, empathy, attention to detail, and a thorough understanding of hospice care regulations and protocols. It is a vital position in ensuring that patients and their families receive the appropriate support and care during the end-of-life journey.

Qualifications

• Demonstrated customer service skills with at least 1 year of experience.
• Proficiency in medical terminology acquired through a minimum of 1 year of experience.
• Advanced computer skills, with proficiency in navigating EHR systems and the Microsoft Suite.
• Bachelors degree preferred

Why Bloom?

• Competitive salary with bonuses and stock options.
• Opportunities for professional growth.
• Collaborative work environment with a passionate team making a difference in healthcare.
• Comprehensive health, dental, and vision insurance.
• 401(k) retirement plan.
• Employer-paid basic life and AD&D insurance.
• Generous PTO and paid holidays.
• Annual continued education allowance.

Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The salary for this position is competitive and commensurate with experience. The pay range for this role in the state of Colorado typically falls between $25.00 - $27.00 hourly with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state

Bloom Healthcare only contacts through official channels using the @bloomhealthcare.com domain. We are aware of a fraudulent Gmail account impersonating our recruiting team and have reported it to Google.