Hospice Office & Records Coordinator

Gentiva; Jasper (IN); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement

Paid Time Off

Wellness Programs

Education Support & Tuition Assistance

CEUs

Company-paid Life & Long-Term Disabled

Job summary

Gentiva Hospice in Jasper, IN is seeking an Office Coordinator to support daily branch operations and ensure accurate medical records and compliant non-clinical policies. The role provides essential administrative support to the hospice team, coordinates patient care, handles records, HR and IT requests, and assists with onboarding and scheduling across the branch.

Ideal candidates have a high school diploma, 3+ years in healthcare, and proficiency with EMR systems and MS Office; a background in

Qualifications

• High school diploma required.
• Minimum of three years of healthcare experience.
• Strong preference for medical records experience.

Responsibilities

• Maintain and close medical records per policy.
• Review records to ensure compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage appropriate release of information, including obtaining authorizations and distributing copies.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases, prepare records for archival, and maintain the master patient index.
• Participate in hospice quality assessment and performance improvement programs.
• Oversee tactical HR processes, contracts, and personnel files for staff and contractors.
• Support branch leader with new hire orientation and onboarding.
• Serve as a resource connecting staff to IT, HR, and Compliance as needed.
• Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval.
• Coordinate interdisciplinary team meetings and manage care coordination communication.
• Provide administrative support including answering phones, ordering supplies, and data entry.
• Process accounts payable and route invoices as needed.
• Complete annual compliance training and attend in-services as required.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Time management

Interpersonal skills

Flexibility

Attention to detail

Maturity and tact

Education

High school diploma

Tools

Microsoft Office Suite

HomeCare HomeBase EMR

Job description

Gentiva Hospice in Jasper, IN is seeking an Office Coordinator to support daily branch operations and ensure accurate medical records and compliant non-clinical policies. The role provides essential administrative support to the hospice team, coordinates patient care, handles records, HR and IT requests, and assists with onboarding and scheduling across the branch.

Ideal candidates have a high school diploma, 3+ years in healthcare, and proficiency with EMR systems and MS Office; a background in