Hospice Office & Records Coordinator - Care & Compliance

CURO Health Services; Reno (NV); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle

Paid Time Off + 7 Paid Holidays

Wellness Programs

Education Support & Tuition Assistance

Free CEUs

Life & Long-Term Disability Insurance

Voluntary Benefits

Job summary

Gentiva Hospice is seeking an Office Coordinator to support daily branch operations and ensure compliance with non-clinical policies. You will maintain medical records, assist with admissions, coordinate care, and provide essential administrative support to the hospice team.

The role requires strong MS Office and EMR skills, at least three years in healthcare, and experience with medical records. This is an on-site position with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma required.
• Minimum of three years of experience in the healthcare industry.
• Strong preference for medical records experience.

Responsibilities

• Maintain and close medical records per policy.
• Review records for compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures and other required documentation.
• Manage release of information, including authorizations and distributing copies.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases, prepare records for archival, and maintain the master patient index.
• Participate in hospice quality assessment and performance improvement programs.
• Oversee HR processes, contracts, and personnel files for staff and contractors.
• Support branch leader with new hire orientation and onboarding.
• Coordinate interdisciplinary team meetings and care coordination communications.
• Provide administrative support including phones, supplies, and data entry.
• Process accounts payable and route invoices as needed.
• Complete annual compliance training and in-services.

Skills

MS Office

EMR Systems

HomeCare HomeBase

Education

High school diploma

Job description

Gentiva Hospice is seeking an Office Coordinator to support daily branch operations and ensure compliance with non-clinical policies. You will maintain medical records, assist with admissions, coordinate care, and provide essential administrative support to the hospice team.

The role requires strong MS Office and EMR skills, at least three years in healthcare, and experience with medical records. This is an on-site position with comprehensive benefits and growth opportunities.