Hospice Care Operations & Records Specialist

Gentiva; Green Valley (AZ); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

Wellness Programs

Education Support & Tuition Assistance

Free CEUs

Company-paid Life Insurance

Voluntary Benefits

Job summary

Gentiva Hospice in Green Valley, AZ is seeking an Office Coordinator to support daily branch operations, maintain medical records, and ensure compliance with non-clinical policies. You will coordinate patient care logistics, answer phones, process invoices, and support HR onboarding for staff and contractors.

The role emphasizes strong organizational skills, proficiency with MS Office and EMR systems (HomeCare HomeBase preferred), and clear communication across clinical and administrative teams

Qualifications

• High school diploma required.
• Minimum three years of experience in healthcare.
• Strong preference for medical records experience.
• Proficiency in Microsoft Office Suite and EMR systems (HomeCare HomeBase preferred).

Responsibilities

• Maintain and close medical records per policy.
• Review records to ensure compliance with documentation standards.
• Identify and obtain missing chart information, including physician signatures.
• Manage release of information Authorization and distribution.
• Collaborate with clinical staff to support timely admissions.
• Conduct medical record audits as requested.
• Purge closed cases and prepare records for archival.
• Provide administrative support including answering phones and data entry.
• Process accounts payable and route invoices as needed.

Skills

MS Office

EMR systems

Organizational skills

Communication

Adaptability

Interpersonal skills

Education

High school diploma

Tools

HomeCare HomeBase

Job description

Gentiva Hospice in Green Valley, AZ is seeking an Office Coordinator to support daily branch operations, maintain medical records, and ensure compliance with non-clinical policies. You will coordinate patient care logistics, answer phones, process invoices, and support HR onboarding for staff and contractors.

The role emphasizes strong organizational skills, proficiency with MS Office and EMR systems (HomeCare HomeBase preferred), and clear communication across clinical and administrative teams