Hospice Front Desk & Communications Specialist

Heart to Heart Hospice; Fort Wayne, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental & Vision insurance

Paid Time Off

Paid holidays

401k with up to 4% employer matching

Tuition reimbursement

Company car for qualifying individuals

Mileage reimbursement

Job summary

Heart to Heart Hospice in Fort Wayne, IN is seeking a Receptionist to provide clerical support, manage communications, and coordinate documentation for our patient-centered team. This role emphasizes confidentiality and professional interaction with patients, families, and healthcare staff.

The position requires a high school diploma (college preferred), office experience, knowledge of medical terminology, and a valid Indiana driver’s license with reliable transportation.

Qualifications

• High school diploma; college preferred.
• At least one year of general office experience, preferably in healthcare.
• Knowledge of medical terminology preferred.
• Valid State Driver’s License with reliable transportation and ongoing auto liability insurance.
• Excellent phone skills, computer skills, interpersonal and organizational abilities.

Responsibilities

• Provide clerical support including admission, orientation and new hire packets; monitor and order office supplies and forms, typing, filing and copying.
• Facilitate the communications system: mail distribution, pagers, phone system, memos, messages.
• Promote effective communication to patient/family, team members and other health care professionals; maintain confidentiality.
• Handle multi-line phone system and understand system features.
• Timely submission of all documentation.
• Perform other duties as required; ensure compliance with laws and policies.

Skills

Phone skills

Computer skills

Interpersonal skills

Organizational skills

Medical terminology knowledge

Education

High school diploma

College preferred

Job description

Heart to Heart Hospice in Fort Wayne, IN is seeking a Receptionist to provide clerical support, manage communications, and coordinate documentation for our patient-centered team. This role emphasizes confidentiality and professional interaction with patients, families, and healthcare staff.

The position requires a high school diploma (college preferred), office experience, knowledge of medical terminology, and a valid Indiana driver’s license with reliable transportation.