Hospice LVN Clinical Navigator (Palm Desert)

Acacia Health (Palliative, Home Health, & Hospice); Palm Desert (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Acacia Hospice in Palm Desert, CA seeks an LVN to support referrals, admissions, and patient care under RN supervision. You will explain hospice benefits, gather admissions documentation, and coordinate with intake and clinical teams.

Role emphasizes compassionate patient-first care, collaboration with facility staff, and adherence to hospice policies. Valid CA LVN license and BLS required; CA driver’s license essential.

Qualifications

• California LVN license and current CA driver's license.
• American Heart Association BLS certification required.
• Minimum 2 years hospice work experience.

Responsibilities

• Explain hospice benefits and support admission process.
• Relay information from EOB meetings to Intake/Clinical teams.
• Request and organize documents for admissions.
• Address benefits eligibility questions with Intake team.
• Collaborate with Community Liaisons for referral transitions.
• Provide direct skilled nursing care under RN oversight.
• Document care plans, meds, and symptom monitoring.
• Maintain facility binders and foster positive relationships.
• Ensure timely documentation (visit notes, referrals, EOB explanations).
• Assist with admissions, discharges, and other admin tasks.

Skills

Driver's License

BLS Certification

Hospice experience

Education

California LVN License

Job description

About Acacia Hospice

We are an organization that believes in a patient first approach. You must be compassionate and caring to work for this organization. We are more than just a team as we treat each other as family. If you are looking for a company that will treat you like family, then Acacia is for you. www.acaciahealth.net

Essential Job Functions/Responsibilities

Referral Coordination, Admissions & Explanation of Benefits (EOB):

• Meet with patients and families to explain hospice benefits and coverage, ensuring clear understanding of hospice philosophy and available services.
• Relay all information gathered during EOB meetings to the Intake and Clinical teams promptly and accurately to support a smooth admission process.
• Request, verify, and organize all documentation required for admissions.
• Address questions regarding benefits eligibility as directed by the Intake/Authorization team.
• Collaborate closely with Community Liaisons to ensure seamless referral transitions and strengthen community relationships.

Patient Care & Symptom Management:

• Provide direct skilled nursing care under RN oversight, per the State Nurse Practice Act.
• Implement and document the care plan, including medication management, symptom monitoring, and equipment use.
• Evaluate patient response to care and report changes to the clinical team

Interdisciplinary & Community Engagement.

• Assist clinical team with ensuring documentation in facility (ALF/RCFE/SNF) binders are up to date and accurate.
• Build positive relationships with facility staff and represent Acacia hospice services.

Documentation & Compliance:

• Ensure accurate, timely documentation (visit notes, referrals, EOB explanations.)
• Adhere to hospice policies, quality standards, and participate in performance improvement processes.

Additional Responsibilities:

• Assist with admissions, discharges, and other administrative tasks.
• Perform as guided by the Administrator and / or Director of Patient Care Services.

Service Coverage Area: Palm Desert/Low Desert

Position Qualifications:

• California LVN License
• Valid California Driver's License
• American Heart Association Basic Life Support (BLS) certification
• 2 years of hospice work experience