Hospice LPN Scheduling Coordinator

Apex Home Health, Hospice & Home Care; Milford (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Apex Home Health, Hospice & Home Care is seeking a Scheduling Coordinator to provide coordinated scheduling and support for patients, families, providers, and the clinical team. The role ensures smooth access to care and requires strong organizational and communication skills.

You will coordinate appointments, place reminder calls, maintain records, track metrics, verify benefits, assist with authorizations, and support billing while delivering excellent patient service to patients and

Qualifications

• Strong organizational skills and meticulous attention to detail.
• Excellent communication and customer service abilities.
• Ability to manage scheduling workflows and maintain accurate records.
• Knowledge of insurance benefits and authorization processes (or ability to learn quickly).

Responsibilities

• Coordinate appointments and manage care provider schedules.
• Place reminder calls and support patient communication.
• Maintain accurate records and documentation related to scheduling and care coordination.
• Track and report scheduling metrics to support operational performance.
• Verify insurance benefits and assist with authorization requirements.
• Support billing processes and provide customer service to patients and stakeholders.

Skills

Organizational skills

Communication

Scheduling workflows

Insurance benefits knowledge

Job description

Role Summary

Provide coordinated scheduling and support for patients, families, providers, and the clinical team to ensure smooth access to care.

• Coordinate appointments and manage care provider schedules.
• Place reminder calls and support patient communication.
• Maintain accurate records and documentation related to scheduling and care coordination.
• Track and report scheduling metrics to support operational performance.
• Verify insurance benefits and assist with authorization requirements.
• Support billing processes and provide customer service to patients and stakeholders.

Key Skills

• Strong organization and attention to detail
• Excellent communication and customer service skills
• Ability to manage scheduling workflows and maintain accurate records
• Knowledge of insurance benefits/authorization processes (or ability to learn quickly)