LPN Hospice Patient Care Coordinator

First Roles; Oak Ridge North (TX); On-site; USD 48,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Mileage Reimbursement

Paid Time Off

7 Paid Holidays

Job summary

First Roles is seeking a Hospice LPN Patient Care Coordinator to manage daily hospice program operations and coordinate care across clinical teams. You will schedule visits, facilitate IDT meetings, verify eligibility, and assist with skilled nursing as needed, ensuring regulatory compliance.

Minimum of one year hospice experience required, with strong communication and compassionate care for patients and families at end of life. Some travel to patient homes may be needed.

Qualifications

• Graduate of an accredited Practical Nursing program with current LPN license.
• At least one year of hospice experience.
• CPR certification is required.
• 3–5 years administrative experience, with 2 years clinical hospice/home health.
• Valid driver's license and auto insurance with reliable transportation.
• Knowledge of hospice concepts and interdisciplinary team roles.
• Proficiency with nursing assessment tools, Microsoft Office, and EMRs.
• Strong communication skills and compassion for patients and families at end-of-life.
• Ability to work in an office with occasional travel to homes or facilities.

Responsibilities

• Schedule visits requested by RNs, Social Workers, and Chaplains at the start of each benefit period.
• Manage rescheduled, declined, missed, or reassigned visit requests and ensure timely visits.
• Prepare and facilitate interdisciplinary team (IDT) meetings with documentation.
• Enter referral information into hospice systems promptly.
• Coordinate DME pickup and delivery.
• Notify staff at patient death or discharge, including pharmacy and physician.
• Verify Medicare eligibility and secure authorizations or reauthorizations as needed.
• Manage patient transitions with transfer documentation from previous agencies.
• Provide skilled nursing care within LPN scope under RN supervision in homes or units.
• Respond professionally to referral inquiries and triage clinical concerns.
• Maintain accuracy of patient benefits, events, verifications, and updates in systems.
• Administer patient satisfaction surveys and manage scheduling logistics across codes and clinicians.

Skills

LPN license

CPR certification

Microsoft Office

Communication skills

Education

Practical Nursing degree

Tools

EMR software

Microsoft Office

Job description

Overview

Coordinate Care. Support Compassion. Empower Hospice Teams.

We are seeking a Hospice LPN Patient Care Coordinator to manage the day-to-day operations of our hospice programs and coordinate care services across clinical teams. This pivotal role supports timely and compassionate patient care by scheduling visits, facilitating interdisciplinary team meetings, verifying eligibility, and assisting with skilled nursing care as needed-all while ensuring compliance with regulatory standards.

At least one year of hospice experience required.

Key Responsibilities

• Schedule visits requested by Registered Nurses, Social Workers, and Chaplains at the start of each benefit period
• Manage rescheduled, declined, missed, or reassigned visit requests and ensure visits are completed timely
• Prepare and facilitate interdisciplinary team (IDT) meetings with complete documentation
• Accurately gather and enter referral information into hospice systems promptly
• Coordinate durable medical equipment (DME) pickup and delivery
• Notify appropriate staff at patient death or discharge, including pharmacy and physician
• Verify Medicare eligibility and secure authorizations or reauthorizations as needed
• Manage patient transitions by obtaining transfer documentation from previous agencies
• Provide skilled nursing care within LPN scope under RN supervision in patient homes or inpatient units as needed
• Respond professionally and compassionately to referral inquiries, triaging clinical concerns within scope of practice
• Maintain accuracy of patient benefit periods, events, insurance verifications, and physician/facility updates in systems
• Administer patient satisfaction surveys and maintain related documentationManage scheduling logistics including service codes, visit dates, clinician assignments, and PRN visit scheduling

About You

• Degree from an accredited Practical Nursing program with current LPN license in the state of employment
• At least one year of hospice experience
• CPR certification
• 3-5 years administrative experience, with at least 2 years clinical experience in hospice or home health
• Valid driver's license, automobile insurance, and reliable transportation
• Knowledge of hospice care concepts, terminal illness, and the roles of interdisciplinary team members
• Proficiency with nursing assessment tools, Microsoft Office, and electronic medical records
• Strong communication skills with compassion for patients and families facing end-of-life situations
• Ability to work in an office environment with occasional travel to patient homes or institutional settings

We Offer

• Benefits for All Associates (Full-Time, Part-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
• Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off
  • 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEU
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Legalese

• This is a safety-sensitive position
• Employee must meet minimum requirements to be eligible for benefits
• Where applicable, employee must meet state specific requirements
• We are proud to be an EEO employer
• We maintain a drug-free workplace