Journey Counselor

Kaplan International; Mechanicsburg (Cumberland County); Hybrid; USD 40.000 - 44.000; Vollzeit

Benefits dieser Stelle

Health benefits

Vision benefits

Dental benefits

401K

Pension

PTO 15 days

Mileage reimbursement

Education benefits

Zusammenfassung

Graham Healthcare Group is seeking a Hospice Journey Counselor in Mechanicsburg, PA to guide patients and families through end-of-life planning, coordinate referrals, and support transitions to hospice services. This role blends education with compassionate direct patient interaction.

The position entails hybrid hours Mon-Fri 8-5, driving about 20% of the time, and offers medical, retirement, and PTO benefits. Competitive pay ranges and mileage reimbursement are included.

Qualifikationen

• High school diploma or GED required.
• Prior home healthcare or related healthcare experience preferred.
• Valid driver’s license and ability to drive ~20% of time.

Aufgaben

• Manage patient census and referrals in the assigned area.
• Review charts to determine eligibility for Hospice benefits.
• Place initial outreach calls to schedule home visits.
• Visit patients to discuss hospice benefits with families.
• Document visits and notes in patient records.
• Coordinate with clinicians to address patient needs.
• Ensure charts are created and maintained for each patient.
• Meet weekly patient visit and phone-call targets.

Kenntnisse

Patient care

Communication

Organization

Driving

Ausbildung

High school diploma/GED

Jobbeschreibung

Job Title Journey Counselor

Location Mechanicsburg, PA, USA

Additional Location(s)

Employee Type Employee

Working Hours Per Week 40

Job Description

Compensation: $19.00 - $21.00, plus bonuses & mileage reimbursement. The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.

Hours: Monday - Friday, 8AM - 5PM, hybrid

Medical Benefits: Health, Vision, & Dental

Retirement: 401K & Pension w/ 4% Employer Contribution

PTO: 15 Days

Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services.

Job Responsibilities

• Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
• Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
• Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
• Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
• Ensure that Journey charts are created and maintained for each Journey patient
• Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
• Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task

Qualifications/Requirements

• High school diploma/GED
• Prior home healthcare or relative work experience in the healthcare industry preferred
• Understanding of the hospice philosophy preferred
• Due to the field-based nature of this home health position, a valid driver’s license and the ability to spend approximately 20% of your workday driving to and from patient locations are required.

About Graham Healthcare Group

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

• Competitive Pay: With opportunity for advancement
• Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.
• Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.
• Generous PTO Packages.
• Retirement: Save for your future with our company offered 401k plan and pension.
• Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.
• Benefits may vary based on your employment status.

Notice: Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

Graham Healthcare Group is an Equal Opportunity Employer

Graham Healthcare Group The companies that comprise Graham Healthcare Group, a subsidiary of Graham Holdings Company (NYSE: GHC), include Residential Home Health and Hospice, Residential Healthcare Group, Allegheny Health Network-Healthcare @ Home, and Mary Free Bed at Home. Each company offers industry-leading care coordination, healthcare solutions, and clinical expertise with leading patient outcomes and satisfaction.

Graham Healthcare Group is deeply committed to radically changing the home care model by putting patients and their families at the top of the paradigm, while enhancing the quality and consistency of healthcare in the most convenient and cost-effective setting possible: at home.

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