Hospice Intake Coordinator — Patient Care & Referrals

Brighton Hospice; Saint Louis Park (MN); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Paid Time Off

401k plan with employer match and 100%

Job summary

Brighton/Suncrest Hospice in Minnesota is redefining hospice care by delivering compassionate, high-touch support. The Clinical Intake Coordinator role focuses on admissions, referrals, and workflow improvements within a supportive team.

Join a growing national company that values communication, integrity, teamwork, and growth; you will handle inquiries, coordinate documents, and support sales with referral information, including weekend/holiday coverage.

Qualifications

• Minimum of two years' experience preferably in hospice or health care setting.
• LSW or LPN license/experience is required.
• Proficient with Microsoft Word and Excel.
• Strong time management and organization skills.
• Strong ability to multi task and prioritize.
• Excellent telephone and customer service skills.
• Proficient with medical terminology.

Responsibilities

• Answers telephone admission inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Skills

Time management

Organizational skills

Customer service

Multitasking

Telephone skills

Education

LSW or LPN license

One- or two-year college degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Brighton/Suncrest Hospice in Minnesota is redefining hospice care by delivering compassionate, high-touch support. The Clinical Intake Coordinator role focuses on admissions, referrals, and workflow improvements within a supportive team.

Join a growing national company that values communication, integrity, teamwork, and growth; you will handle inquiries, coordinate documents, and support sales with referral information, including weekend/holiday coverage.