Compassionate Intake Coordinator | Patient Referral Liaison

St-Croix-Hospice-; Mendota Heights (MN); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Disability insurance

Life insurance

Paid time off

401(k) retirement plans

Job summary

St. Croix Hospice in Mendota Heights, MN is seeking an Intake Coordinator to manage patient referrals, verify funding, and coordinate care with insurers and providers.

This on-site role supports timely admissions and smooth transitions to home care, ensuring accurate information for billing and compliance. The ideal candidate has 2+ years in healthcare settings, strong communication and Microsoft Word/Excel skills, and an associate degree in business or healthcare.

Qualifications

• 2+ years in health care setting, billing, and familiar with medical terminology.
• Strong communication skills, verbal and written.
• Proficiency with Word and Excel; basic office equipment.
• Ability to deal tactfully with customers and the community.
• Associate’s degree in business, communications, healthcare or related field.

Responsibilities

• Receives daily patient referrals and intake calls and verifies client’s funding source.
• Works with provider and funding source to obtain authorizations for service.
• Coordinates information for billing between clients, insurers and providers.
• Complies with state, federal, and CHAP referral/intake regulatory requirements.
• Maintains positive relationships with referral sources and ensures smooth transition to home care.

Skills

Communication skills

Verbal communication

Written communication

Public relations

Negotiation

Education

Associate’s degree in business, healthcare or related field

Tools

EMR systems

HomeCare HomeBase

Microsoft Word

Excel

Job description

St. Croix Hospice in Mendota Heights, MN is seeking an Intake Coordinator to manage patient referrals, verify funding, and coordinate care with insurers and providers.

This on-site role supports timely admissions and smooth transitions to home care, ensuring accurate information for billing and compliance. The ideal candidate has 2+ years in healthcare settings, strong communication and Microsoft Word/Excel skills, and an associate degree in business or healthcare.