Hospice Intake & Care Coordinator

Grace Healthcare Services; Edison (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Grace Healthcare Services in New Jersey is seeking an Intake Coordinator to be the initial point of contact for referrals and to ensure clear communication between referral sources, families, and the clinical team.

The role requires strong organizational and interpersonal skills, proficiency in MS Word, Excel, and PowerPoint, and the ability to manage multiple tasks in a fast-paced hospice setting with discretion and accuracy.

Qualifications

• High school diploma required.
• Minimum 3 years of relevant administrative or intake experience, preferably in healthcare or hospice.
• Strong communication and organizational skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Professional phone etiquette and strong typing skills.
• Ability to manage multiple tasks simultaneously and handle sensitive information with discretion.

Responsibilities

• Serve as a professional and compassionate first point of contact for patients, families, and referral sources.
• Accurately process and document all new referrals.
• Notify Community Representatives promptly upon receipt of a referral.
• Alert the Clinical Director or designee regarding upcoming admissions.
• Provide timely updates to referral sources throughout the intake process.
• Track and follow up on key documentation, including: Skilled care status and discharge dates; Receipt and completion of consents; Initial Plans of Care, Physician Certifications, Revocations, and other admission documents.
• Maintain a high level of accuracy and efficiency in administrative tasks.
• Support cross-functional teams with timely communication and coordination.

Skills

Strong communication

Organizational skills

Phone etiquette

Typing speed

Discretion

Multitasking

Education

High school diploma

Tools

Microsoft Word

Excel

PowerPoint

Job description

Grace Healthcare Services in New Jersey is seeking an Intake Coordinator to be the initial point of contact for referrals and to ensure clear communication between referral sources, families, and the clinical team.

The role requires strong organizational and interpersonal skills, proficiency in MS Word, Excel, and PowerPoint, and the ability to manage multiple tasks in a fast-paced hospice setting with discretion and accuracy.