Hospice Consultant: Build Partnerships, Drive Admissions

Compassus; Auburn (MA); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Tuition reimbursement

Wellness programs

Job summary

Compassus is seeking a Hospice Care Consultant to grow our market share by building strong relationships with physicians, staff, and administrators, and by identifying eligible patients for admission. You will manage a defined book of business and collaborate with operations to ensure timely admissions while upholding Compassus values.

You will meet weekly goals, provide education to referral partners, and deliver compassionate, patient-centered care in emotionally demanding environments.

Qualifications

• Bachelor’s degree in Business strongly preferred.
• Five (5) plus years of successful sales experience in relevant roles.
• Proven track record of meeting / exceeding sales goals, with the ability to find and grow new accounts.
• Excellent customer relationship management skills that drive continued growth in long-standing accounts.
• Experience in Hospice, Home Health, or Healthcare industry preferred, but top-performing sales professionals who understand and accept the challenges of hospice care are encouraged to apply

Responsibilities

• Drive significant growth within the assigned book of business by opening new accounts and expanding existing accounts. Leverage Compassus-provided tools to identify new opportunities through detailed market analysis
• Secure referrals from physicians, staff, and administrators and partner with the operations team to ensure all clinically-eligible patients are rapidly admitted
• Take full ownership of meeting or exceeding weekly performance goals. Grow productivity levels on / ahead of pace with tenure-based company expectations
• Cultivate and manage strong, trust-based relationships with referral sources leveraging a personal, needs-based consultative sales approach
• Show genuine compassion and empathy to patients and families. Maintain resilience in the face of the significant emotional challenges inherent to working in hospice care
• Always prioritize the patient. Be ready / willing to work outside standard business hours, including evenings and weekends, to ensure timely support and service for patients in need
• Seek out feedback from referral sources on service levels, quality, patients, etc. and demonstrate rapid, attentive responsiveness to protect the referral source relationship. Relay valuable insights to the operations team and help facilitate change where it is needed
• Demonstrate adaptability and readily embrace change (e.g. business priorities, team structure, and market dynamics) if / when it arises. Be ready to do what’s required to best-support the team / business
• Provide clinical training and education to referral partners to help improve understanding of hospice care

Skills

Sales

Relationship management

Communication skills

Healthcare industry knowledge

Education

Bachelor’s degree in Business

Job description

Compassus is seeking a Hospice Care Consultant to grow our market share by building strong relationships with physicians, staff, and administrators, and by identifying eligible patients for admission. You will manage a defined book of business and collaborate with operations to ensure timely admissions while upholding Compassus values.

You will meet weekly goals, provide education to referral partners, and deliver compassionate, patient-centered care in emotionally demanding environments.