Hospice Community Relations Liaison - Field-Based Travel

Three Oaks Hospice, Inc.; San Antonio (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Three Oaks Hospice, Inc. is seeking a Community Liaison to promote hospice services across our network. This field-based role requires extensive travel (80%) within the assigned territory and involves cultivating relationships with physicians, hospitals, and discharge planners to generate referrals.

The ideal candidate has a healthcare sales/marketing background, strong communication skills, and the ability to work independently while meeting program goals and regulatory requirements.

Qualifications

• Bachelor’s degree preferred; experience may substitute.
• Minimum 1 year of sales/marketing in healthcare.
• 1–2 years hospice/palliative marketing experience preferred.
• Field-based role with 80% travel within assigned geographic area.
• Excellent written and verbal communication; computer literate.

Responsibilities

• Generates patient referrals through new and existing referral sources.
• Provides regular and effective communication with referral sources to ensure highest delivery of hospice service.
• Identifies opportunities for additional or improved services to address customer needs.
• Establishes and maintains relations to increase public understanding of hospice and improve referral sources.
• Continuously conducts market assessments and develops/implements marketing plans to meet budget projections.
• Builds and monitors community perceptions of the company’s quality and services.
• Participates in staff meetings and related activities as needed.
• Participates in evening/weekend call for admissions as required.
• Maintains confidentiality due to access to sensitive information.
• Follows Medicare, Medicaid and HIPAA regulations.

Skills

Sales in healthcare

Communication skills

Organizational skills

Self-directed

Education

Bachelor’s degree (preferred)

Job description

Three Oaks Hospice, Inc. is seeking a Community Liaison to promote hospice services across our network. This field-based role requires extensive travel (80%) within the assigned territory and involves cultivating relationships with physicians, hospitals, and discharge planners to generate referrals.

The ideal candidate has a healthcare sales/marketing background, strong communication skills, and the ability to work independently while meeting program goals and regulatory requirements.