Hospice Clinical Services Director — Care, Quality & Growth

Faith & Family Hospice; Marlboro (MA); On-site; USD 150,000 - 190,000; Full time

Job summary

Faith & Family Hospice, a Massachusetts-based hospice provider, is seeking a Director of Clinical Services to lead our clinical operations, support and develop the team, and ensure delivery of exceptional hospice care. The role reports to the Executive Director and oversees nursing, aides, and supportive care to uphold high standards.

As a hands-on clinical leader, you will align clinical goals with regulatory requirements and drive performance, teamwork, and continuous improvement across the

Qualifications

• RN licensed in Massachusetts in good standing.
• Experience supervising clinical staff and coordinating care.
• Knowledge of EMR and regulatory standards.
• Ability to prioritize tasks and handle high-pressure situations.
• Valid driver's license and reliable means of transportation.

Responsibilities

• Lead all hospice clinical services and operations.
• Ensure safe, high-quality patient-centered care.
• Maintain regulatory compliance across the organization.
• Develop and support clinical staff and interdisciplinary teams.
• Promote operational efficiency and organizational growth.

Skills

Clinical leadership

End-of-life care

Regulatory knowledge

EMR documentation

Crisis intervention

Team collaboration

Education

Registered Nurse (RN) license in Massachusetts

Tools

EMR

Microsoft Office

Job description

Faith & Family Hospice, a Massachusetts-based hospice provider, is seeking a Director of Clinical Services to lead our clinical operations, support and develop the team, and ensure delivery of exceptional hospice care. The role reports to the Executive Director and oversees nursing, aides, and supportive care to uphold high standards.

As a hands-on clinical leader, you will align clinical goals with regulatory requirements and drive performance, teamwork, and continuous improvement across the