Hospice Clinical Services Director - Lead Care Team

Harmony Hospice, LLC; Chicopee (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Leadership role

Collaborative work environment

Professional development opportunities

Job summary

Harmony Hospice, LLC in Chicopee, MA seeks a compassionate Director of Clinical Services to oversee hospice operations and ensure patient comfort, dignity, and family support. As a clinical leader you will supervise frontline staff, perform audits, and guide QAPI initiatives to maintain the highest standards of care.

The role offers a competitive salary, leadership opportunities, and a collaborative, mission-driven environment focused on teamwork, professional development, and exceptional

Qualifications

• Graduate of an accredited School of Nursing.
• Registered Nurse licensed by the state of Massachusetts.
• At least one year of supervisory experience.
• Ability to market and deal tactfully with customers and the community.
• Knowledge of business management, governmental regulations, and CHAP standards.
• Ability to communicate well, both verbally and in writing.
• Self-confidence and positive attitude toward self and others, with a commitment to goal achievement.

Responsibilities

• Coordinate and oversee all direct and indirect patient services provided by clinical organization personnel.
• Provide supervision and guidance to clinical staff to ensure the quality of services and maintenance of standards.
• Perform chart audits and gather data for QAPI activities.
• Appraise clinical staff performance during their probationary period and annually.
• Identify and evaluate patient needs and appropriateness of home care.
• Maintain patient clinical records and assure compliance with local, state, and federal laws as well as CHAP standards of care.
• Assist with the orientation of new staff and participate in audits, IDG meetings, and QAPI.
• Maintain adequate and appropriate Medical Supplies.
• Responsible for orientation of new personnel and in-services for current staff.
• Ensure Medicare, State, and CHAP regulations are followed by all clinical staff.

Skills

Registered Nurse

Supervisory experience

Leadership

Communication

Education

Graduate of an accredited School of Nursing

Job description

Harmony Hospice, LLC in Chicopee, MA seeks a compassionate Director of Clinical Services to oversee hospice operations and ensure patient comfort, dignity, and family support. As a clinical leader you will supervise frontline staff, perform audits, and guide QAPI initiatives to maintain the highest standards of care.

The role offers a competitive salary, leadership opportunities, and a collaborative, mission-driven environment focused on teamwork, professional development, and exceptional