Hospice Clinical Services Director - Nurse Leader

harmonyhospicema; Chicopee (MA); On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Lead a dedicated team

Collaborative and supportive work env.

Professional development and growth

Job summary

Harmony Hospice, LLC is seeking a compassionate Director of Clinical Services to lead our clinical operations in Chicopee, MA. This role requires a registered nurse with leadership experience to oversee high-quality hospice care and ensure patient dignity and family support.

As a key member of the leadership team, you will supervise clinical staff, perform audits, and ensure compliance with CHAP standards and state/federal regulations while maintaining strong community relations.

Qualifications

• RN license in Massachusetts
• Graduate of an accredited School of Nursing
• At least 1 year of supervisory experience
• Ability to market and deal tactfully with customers and the community
• Knowledge of business management, governmental regulations, and CHAP standards
• Strong communication skills, both written and verbal

Responsibilities

• Coordinate and oversee all direct and indirect patient services by clinical personnel
• Provide supervision and guidance to clinical staff to ensure quality and standards
• Perform chart audits and gather data for QAPI activities
• Appraise staff performance during probation and annually
• Identify patient needs and determine home care appropriateness
• Maintain patient records and ensure compliance with laws and CHAP standards
• Assist with orientation of new staff and participate in audits and QAPI
• Maintain adequate medical supplies
• Oversee orientation of new personnel and in-services for current staff
• Ensure Medicare, State, and CHAP regulations are followed by staff

Skills

Registered Nurse

Supervisory experience

Leadership

Communication skills

Education

BSN or equivalent

Job description

Harmony Hospice, LLC is seeking a compassionate Director of Clinical Services to lead our clinical operations in Chicopee, MA. This role requires a registered nurse with leadership experience to oversee high-quality hospice care and ensure patient dignity and family support.

As a key member of the leadership team, you will supervise clinical staff, perform audits, and ensure compliance with CHAP standards and state/federal regulations while maintaining strong community relations.