Hospice Clinical Operations Manager

Pathways Healthcare; Concord (MA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

401k match

Dental insurance

Vision insurance

Life insurance

Short-term disability

FSA

Job summary

Pathways Healthcare in Concord, MA is seeking a RN leader to supervise clinical personnel and coordinate in-home hospice services. This role reports to the organization and focuses on improving patient care, staffing, and regulatory compliance.

The position requires MA RN licensure, a Bachelor of Nursing, and experience in hospice management; a Master’s in hospice is preferred. This is a full-time on-site role with a Monday–Friday schedule and a strong benefits package.

Qualifications

• Registered nurse with MA license to practice
• Bachelor’s degree in nursing from an accredited program; Master’s in hospice preferred
• Three years of management experience in hospice or related health care desired
• Ability to supervise clinical and administrative personnel and engage with the community

Responsibilities

• Coordinate and supervise direct and indirect patient services by clinical personnel.
• Guide coordinators and Clinical Supervisors to improve hospice care services.
• Assist in assessment, planning, implementation, and evaluation of patient and family care.
• Monitor census changes and staffing impacts on revenue and expenses.
• Collaborate with Human Resources to hire, evaluate, and terminate staff.
• Conduct annual clinician evaluations as needed.
• Maintain patient clinical records and ensure regulatory compliance.
• Oversee inventory of supplies and equipment for patient services.
• Develop orientation programs and ongoing education for staff.
• Evaluate organizational performance via improvement programs and quarterly reviews.
• Promote hospice referrals in the healthcare community.

Skills

Nursing leadership

Staff supervision

Communication skills

Staff development

Education

Bachelor of Nursing

Master’s in hospice (preferred)

Tools

BLS CPR

Job description

Pathways Healthcare in Concord, MA is seeking a RN leader to supervise clinical personnel and coordinate in-home hospice services. This role reports to the organization and focuses on improving patient care, staffing, and regulatory compliance.

The position requires MA RN licensure, a Bachelor of Nursing, and experience in hospice management; a Master’s in hospice is preferred. This is a full-time on-site role with a Monday–Friday schedule and a strong benefits package.