Hospice Clinical Manager

Pathways Healthcare; Concord (MA); On-site; USD 90,000 - 115,000; Full time

Benefits offered by this job

401k match

Dental insurance

Vision insurance

Life insurance

Short-term disability

FSA

Job summary

Pathways Healthcare in Concord, MA is seeking a RN leader to supervise clinical personnel and coordinate in-home hospice services. This role reports to the organization and focuses on improving patient care, staffing, and regulatory compliance.

The position requires MA RN licensure, a Bachelor of Nursing, and experience in hospice management; a Master’s in hospice is preferred. This is a full-time on-site role with a Monday–Friday schedule and a strong benefits package.

Qualifications

• Registered nurse with MA license to practice
• Bachelor’s degree in nursing from an accredited program; Master’s in hospice preferred
• Three years of management experience in hospice or related health care desired
• Ability to supervise clinical and administrative personnel and engage with the community

Responsibilities

• Coordinate and supervise direct and indirect patient services by clinical personnel.
• Guide coordinators and Clinical Supervisors to improve hospice care services.
• Assist in assessment, planning, implementation, and evaluation of patient and family care.
• Monitor census changes and staffing impacts on revenue and expenses.
• Collaborate with Human Resources to hire, evaluate, and terminate staff.
• Conduct annual clinician evaluations as needed.
• Maintain patient clinical records and ensure regulatory compliance.
• Oversee inventory of supplies and equipment for patient services.
• Develop orientation programs and ongoing education for staff.
• Evaluate organizational performance via improvement programs and quarterly reviews.
• Promote hospice referrals in the healthcare community.

Skills

Nursing leadership

Staff supervision

Communication skills

Staff development

Education

Bachelor of Nursing

Master’s in hospice (preferred)

Tools

BLS CPR

Job description

Why Join Pathways?

• Work in a supportive team environment and amazing corporate culture.
• Impact patients’ lives directly by providing in-home care.
• Opportunities for continued growth and professional development.
  

Position Details:

• Main Office location: Concord, MA and Worcester, MA
• Job Type: Full Time
• Schedule: Monday - Friday

Responsibilities:

• Coordinate and supervise all direct and indirect patient services provided by clinical personnel in the organization.
• Offer guidance and counseling to coordinators and Clinical Supervisors, assisting them in continually enhancing hospice care services provided by the organization’s personnel.
• Assist clinical personnel in assessment, planning, implementation, and evaluation of patient and family/caregiver care.
• Interpret operational indicators to detect census changes and volume fluctuations that could impact staffing levels, revenues, or expenses.
• Collaborate with Human Resources to hire, evaluate, and terminate organization personnel.
• Conduct annual evaluations of clinicians, or more frequently as required.
• Oversee the maintenance of patient clinical records, statistics, reports, and records to comply with local, state, and federal laws and regulations.
• Responsible for maintaining adequate and appropriate inventory supplies and equipment for providing patient services.
• Develop, implement, and evaluate orientation programs for new organization personnel. Plan and conduct in-service and continuing education programs to meet the needs of the team.
• Assist in evaluating organizational performance through performance improvement programs, productivity, quarterly and annual reviews, ensuring the quality and safe delivery of hospice services.
• Recommend and administer organization policies and procedures, while staying informed about changes in nursing and hospice care and sharing information with relevant personnel.
• Actively promote hospice referrals in the healthcare community.
  

Qualifications:

• Registered nurse in the State of MA with current licensure to practice professional nursing in the State.
• Bachelor’s degree in nursing from an accredited program by the National League for Nursing. Master’s degree in hospice preferred.
• Three years of management experience in a hospice or related health care organization is desirable.
• Demonstrated ability to supervise and direct professional and administrative personnel.
• Ability to market and deal tactfully with customers and the community.
• Maintain current BLS CPR certification.
• Possess a valid driver’s license and own a reliable, insured vehicle.
• Has excellent observation, verbal, and written communication skills.
• Knowledge of business management, governmental regulations and ACHC standards.

Benefits & Compensation:

• Salary Range: $90K-115K/Annual Salary
• Comprehensive benefits package including 401(k) match, HMO & PPO Plans, Dental, Vision, Life Insurance, Short-Term Disability, and Flexible Spending Account.
• Opportunities for leadership development and professional growth.

Pathways Healthcare is committed to providing exceptional care to our patients and fostering a positive work environment for our team members. If you’re passionate about making a difference in people’s lives and possess the required qualifications, we encourage you to apply for this exciting opportunity!