Hospice Care & Operations Coordinator

Talentify; Wooster (OH); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Competitive Pay

Health Insurance

Short- & Long-Term Disability

Life Insurance

Paid Time Off

Tuition Reimbursement

Mileage reimbursement

Educational programs

Career growth

Preceptor for orientation

Job summary

Ohio's Hospice of Dayton seeks a Clinical Coordinator to provide administrative support to clinical operations and act as a key contact for patients and families, ensuring teams have the information and resources needed for compassionate hospice care.

This full-time role, Monday–Friday, 8:00 a.m.–5:00 p.m., is primarily based in Wooster with one day per week in New Philadelphia and occasional travel to other Ohio offices to support operations.

Qualifications

• Associate degree preferred in office management or related field.
• Proficiency in Word and Excel.
• Experience with an EMR system preferred.
• Excellent communication and interpersonal skills.

Responsibilities

• Prepare and distribute daily care manager caseload reports to team leaders.
• Distribute lab work to care managers on the same day it is received.
• Maintain PTO, holiday, on-call, and attendance records for assigned teams.
• Coordinate meetings, reserve space, arrange setup, and record minutes.
• Handle patient and family calls with customer service skills and relay to team.
• Document calls in the EMR promptly for care team communication.
• Prepare and distribute Quality of Life meeting materials.
• Review synchronization reports and address compliance concerns.
• Print DME reports for Quality of Life meetings and help identify variances.
• Review payroll for accuracy and complete payroll responsibilities.
• Complete audits and reports as requested by Director or Team Leaders.
• Assist other departments as needed for coordinated patient care.
• Participate in CQI activities to support service quality.
• Travel to other Ohio's Hospice locations as needed.

Skills

Communication skills

Interpersonal skills

Organizational skills

Attention to detail

MS Word

MS Excel

EMR experience

Valid driver’s license

Safe driving record

Education

Associate degree in office management or a related field

Tools

EMR system

Microsoft Word

Microsoft Excel

Job description

Ohio's Hospice of Dayton seeks a Clinical Coordinator to provide administrative support to clinical operations and act as a key contact for patients and families, ensuring teams have the information and resources needed for compassionate hospice care.

This full-time role, Monday–Friday, 8:00 a.m.–5:00 p.m., is primarily based in Wooster with one day per week in New Philadelphia and occasional travel to other Ohio offices to support operations.