Hospice Administrative Assistant, Clinical Operations

Ohio's Hospice, Inc.; Wooster (OH); Hybrid; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Short- & Long-Term Disability

Life Insurance

Paid Time Off

Matching Retirement Plans

Tuition Reimbursement

Certification prep and pay incentive

Scrubs provided

Orientation preceptor

Career advancement programs

And many more

Job summary

Ohio’s Hospice, Inc. is seeking an Administrative Assistant – Clinical Operations to provide vital administrative support to clinical teams and leaders in Wooster, Ohio.

The role includes front-desk phone support, coordinating schedules, and ensuring teams have resources to deliver compassionate hospice care. This full-time, Monday–Friday position requires strong organizational skills, proficiency in Word and Excel, and the ability to travel to the New Philadelphia office once a week.

Qualifications

• Associate degree in office management or related field preferred.
• Proficiency in Microsoft Word and Microsoft Excel.
• Previous experience with an Electronic Medical Record (EMR) system preferred.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to prioritize multiple responsibilities and work effectively in a fast-paced environment.
• Ability to drive during daytime, nighttime, and inclement weather as needed.
• Valid driver's license with a safe driving record.
• State minimum automobile insurance coverage.

Responsibilities

• Provides clerical and administrative support to hospice clinical teams, Team Leaders, and other departments.
• Prepares and distributes caseload, clinical, scheduling, and other reports to support timely and accurate patient care.
• Receives, processes, and distributes laboratory results and other clinical information to appropriate care team members.
• Enters and maintains clinical schedules, patient assignments, PTO, holiday, on-call, and attendance information in electronic systems.
• Coordinates IDT and other team meetings, including scheduling, participant communication, meeting preparation, logistics, and documentation of minutes as appropriate.
• Reviews electronic reports for synchronization, compliance, and other identified variances and communicates findings to appropriate Team Leaders for follow-up.
• Prepares DME and other reports for IDT/Quality of Life meetings and assists with tracking and reporting variances.
• Completes audits, data entry, reports, and other administrative projects as requested by Directors and Team Leaders.
• Maintains accurate electronic records and documentation in accordance with organizational policies and procedures.
• Participates in Continuous Quality Improvement activities and supports initiatives designed to improve hospice services and operational processes.
• Provides administrative support to other departments and performs additional duties as assigned.

Job description

Ohio’s Hospice, Inc. is seeking an Administrative Assistant – Clinical Operations to provide vital administrative support to clinical teams and leaders in Wooster, Ohio.

The role includes front-desk phone support, coordinating schedules, and ensuring teams have resources to deliver compassionate hospice care. This full-time, Monday–Friday position requires strong organizational skills, proficiency in Word and Excel, and the ability to travel to the New Philadelphia office once a week.