Hospice Care Operations Coordinator

BrightSpring Health Services; Lake City (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous PTO

Mileage reimbursement

Tuition discounts & reimbursement

Wellness and discount programs

Job summary

Haven Hospice in Lake City, FL seeks a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. You will maintain patient records, handle communications, and assist with scheduling, admissions, and coordination to keep care teams running smoothly.

The role emphasizes compliance with hospice policies and Medicare regulations while supporting HR functions and maintaining orderly office operations for high-quality patient care.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Administrative experience

Data entry

Communication (verbal & written)

Office software familiarity

Education

High School Diploma or GED

Tools

HCHB

Office software

Job description

Haven Hospice in Lake City, FL seeks a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. You will maintain patient records, handle communications, and assist with scheduling, admissions, and coordination to keep care teams running smoothly.

The role emphasizes compliance with hospice policies and Medicare regulations while supporting HR functions and maintaining orderly office operations for high-quality patient care.