Team Coordinator - Hospice

BrightSpring Health Services; Lake City (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) with company match

Generous PTO

Mileage reimbursement

Tuition discounts & reimbursement

Wellness and discount programs

Job summary

Haven Hospice in Lake City, FL seeks a Hospice Team Coordinator to provide essential administrative support to clinical leadership and care teams. You will maintain patient records, handle communications, and assist with scheduling, admissions, and coordination to keep care teams running smoothly.

The role emphasizes compliance with hospice policies and Medicare regulations while supporting HR functions and maintaining orderly office operations for high-quality patient care.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake.

Responsibilities

• Provide administrative support to clinical leadership and care teams.
• Maintain organized patient records, office files, and supplies.
• Answer phones, manage mail, and assist visitors with professionalism.
• Track and order medical equipment and office supplies.
• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.
• Assist with scheduling, admissions, discharge, and team coordination.
• Support HR functions like maintaining employee records.
• Ensure compliance with hospice policies and Medicare regulations.

Skills

Administrative experience

Data entry

Communication (verbal & written)

Office software familiarity

Education

High School Diploma or GED

Tools

HCHB

Office software

Job description

Our Company

Haven Hospice

Overview

Office Location: Haven Hospice Lake City

Schedule: FT Monday - Friday 8a-5p. No Weekends or Holidays

Are you organized, detail-oriented, and passionate about supporting meaningful care? Haven Hospice is seeking a passionate, dedicated Team Coordinator to join our team inLake City, FL. As a Hospice Team Coordinator, you’ll play a vital behind-the-scenes role that keeps our care teams running smoothly and our patients well-supported. If you’re ready to make a difference with your organizational talents, we invite you to become part of a mission-driven team that values care, communication, and community.

How YOU will benefit

• Be part of meaningful, mission-driven work supporting patients and families.

• Grow your skills in healthcare operations, communication, and coordination.

• Gain hands-on experience with medical record systems and office tech.

• Work in a supportive, team-oriented environment with opportunities to learn and grow.

Benefits and Perks for You!

• Medical, Dental, Vision insurance

• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)

• Tuition discounts & reimbursement

• 401(k) with company match

• Generous PTO

• Mileage reimbursement

• Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more!

*Benefits may vary by employment status

Responsibilities

As a Hospice Team Coordinator, You will:

• Provide administrative support to clinical leadership and care teams.

• Maintain organized patient records, office files, and supplies.

• Answer phones, manage mail, and assist visitors with professionalism.

• Track and order medical equipment and office supplies.

• Input data into electronic systems (e.g., HCHB) and set up clinician tablets.

• Assist with scheduling, admissions, discharge, and team coordination.

• Support HR functions like maintaining employee records.

• Ensure compliance with hospice policies and Medicare regulations.

Qualifications

• High School Diploma or GED required.
• Minimum of two years of administrative healthcare work experience, preferably in hospice and/or home health operations.
• Ability to maintain orderly files, supplies, and office systems.
• Proficient in verbal and written communication with patients, families, and staff.
• Familiarity with data entry systems such as HCHB and basic office software.
• Understanding of Medicare documentation standards and referral/intake

About our Line of Business

At Haven Hospice, our primary ambition is to bring high-quality care to the warmest and most serene environment possible: home. We provide the full spectrum of hospice services, thoughtfully tailored to the individual needs of patients and families. Haven Hospice, an affiliate of Adoration Health, is grounded in a foundational commitment to providing quality patient care and championing our agency leadership and teams. We are proud to have many dedicated health care professionals on our team. We are confident you will find purpose, meaning and a chance to make a positive impact from day one. For more information, please visit www.havenhospice.com. Follow us on Facebook and LinkedIn.

Location : Special Notice

This position is subject to a level 2 background screening. For more information on the Florida state background screening process and standards, please access and review the Care Provider Background Screening Clearinghouse.