Hospice Care Coordinator & Referral Advocate

Community Healthcare of Texas; Fort Worth (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Company-provided Life Insurance

Short- and Long-Term Disability

Flexible Spending Account

Job summary

Community Healthcare of Texas is seeking a Care Coordinator to coordinate hospice services, bridge patient transitions to hospice, and build long-term relationships with facilities. You will act as the hospice expert, educating staff and families, and ensuring smooth discharge processes when needed.

The role requires 1 year of hospice experience and healthcare marketing exposure, with four-year degree preferred and strong medical knowledge. Proficiency in Microsoft Office and PC use is expected.

Qualifications

• Four-year college degree preferred.
• 1-3 years of healthcare marketing experience required.
• 1 year of hospice experience required.
• Medical knowledge strongly preferred (ability to read charts, know medications, etc.)
• Proficient using PC including Microsoft Office.

Responsibilities

• Respond to referral sources in a timely manner; evaluate patient desire for hospice; meet with families/patients to discuss goals and explain services of hospice.
• Complete required paperwork with patients/families; facilitate patient discharge when needed by working with facility/hospital staff, DME, medications, hospice physicians, and other facility staff.
• Educate facility/hospital staff and follow up on pending patients; be available to staff and patients for questions and to build relationships.
• Communicate and provide daily feedback to admission staff on referrals.
• Through customer service and leveraging relationships, become the “hospice of choice,” whereby increasing hospital referrals.
• Attend and participate in routine staff meetings in person or via media provided as directed.
• Participate in and/or provide in-service training, attend various facility/hospital activities and perform other duties as required or assigned.

Skills

Medical knowledge

Healthcare communication

Education

Four-year college degree preferred

Tools

Microsoft Office

Job description

Community Healthcare of Texas is seeking a Care Coordinator to coordinate hospice services, bridge patient transitions to hospice, and build long-term relationships with facilities. You will act as the hospice expert, educating staff and families, and ensuring smooth discharge processes when needed.

The role requires 1 year of hospice experience and healthcare marketing exposure, with four-year degree preferred and strong medical knowledge. Proficiency in Microsoft Office and PC use is expected.