Care Coordinator

Community Healthcare of Texas; Fort Worth (TX); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Company-provided Life Insurance

Short- and Long-Term Disability

Flexible Spending Account

Job summary

Community Healthcare of Texas is seeking a Care Coordinator to coordinate hospice services, bridge patient transitions to hospice, and build long-term relationships with facilities. You will act as the hospice expert, educating staff and families, and ensuring smooth discharge processes when needed.

The role requires 1 year of hospice experience and healthcare marketing exposure, with four-year degree preferred and strong medical knowledge. Proficiency in Microsoft Office and PC use is expected.

Qualifications

• Four-year college degree preferred.
• 1-3 years of healthcare marketing experience required.
• 1 year of hospice experience required.
• Medical knowledge strongly preferred (ability to read charts, know medications, etc.)
• Proficient using PC including Microsoft Office.

Responsibilities

• Respond to referral sources in a timely manner; evaluate patient desire for hospice; meet with families/patients to discuss goals and explain services of hospice.
• Complete required paperwork with patients/families; facilitate patient discharge when needed by working with facility/hospital staff, DME, medications, hospice physicians, and other facility staff.
• Educate facility/hospital staff and follow up on pending patients; be available to staff and patients for questions and to build relationships.
• Communicate and provide daily feedback to admission staff on referrals.
• Through customer service and leveraging relationships, become the “hospice of choice,” whereby increasing hospital referrals.
• Attend and participate in routine staff meetings in person or via media provided as directed.
• Participate in and/or provide in-service training, attend various facility/hospital activities and perform other duties as required or assigned.

Skills

Medical knowledge

Healthcare communication

Education

Four-year college degree preferred

Tools

Microsoft Office

Job description

Community Healthcare of Texas has provided hospice and palliative care services since 1996. Our mission is to provide compassionate care for individuals living with serious illnesses while supporting their loved ones who care for them.

Community Healthcare of Texas is currently recruiting for a Care Coordinator.

POSITION SUMMARY

Serve as the hospice expert to professionally and seamlessly coordinate services and bridge the transitions for the patient to hospice services; develop long-term relationships at each facility to reinforce CHOT/Providence Hospice as the provider of choice.

ESSENTIAL FUNCTIONS

• Respond to referral sources in a timely manner; evaluate patient desire for hospice; meet with families/patients to discuss goals and explain services of hospice.
• Complete required paperwork with patients/families; facilitate patient discharge when needed by working with facility/hospital staff, DME, medications, hospice physicians, and other facility staff.
• Educate facility/hospital staff and follow up on pending patients; be available to staff and patients for questions and to build relationships.
• Communicate and provide daily feedback to admission staff on referrals.
• Through customer service and leveraging relationships, become the “hospice of choice,” whereby increasing hospital referrals.
• Attend and participate in routine staff meetings in person or via media provided as directed.
• Participate in and/or provide in-service training, attend various facility/hospital activities and perform other duties as required or assigned.

QUALIFICATIONS

• Four-year college degree preferred.
• 1-3 years of healthcare marketing experience required.
• 1 year of hospice experience required.
• Medical knowledge strongly preferred (ability to read charts, know medications, etc.)
• Required to be proficient using PC including Microsoft office.

BENEFITS

• Competitive Pay
• Generous Paid Time Off Programs
• Company-provided Life Insurance, Short- and Long-Term Disability
• Flexible Spending Account and Health Savings Account
• Employee Assistance Program
• Retirement Savings Plan
• Mileage reimbursement for work-related travel
• Medical, Dental, Vision

Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform essential functions.