Hospice Care Coordination Specialist

vitalcaringgroup; Woodward (OK); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Pet insurance

Tuition reimbursement

Flexible Spending Accounts

Job summary

VitalCaring is seeking a Patient Services Coordinator for hospice to ensure timely, coordinated care by connecting clinicians, patients, and families. You will schedule visits, collaborate with nurses, social workers, and leadership, and maintain EMR documentation to support high-quality end-of-life care.

The role emphasizes organization, compassion, and proactive communication in a full-time, stable environment with growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 1+ year of administrative, scheduling, or office experience (healthcare or hospice preferred).
• Strong organizational and multitasking skills.
• Experience working with electronic medical records (EMR) or scheduling systems preferred.
• Excellent communication and interpersonal skills.
• Ability to prioritize, adapt, and problem-solve in real time.

Responsibilities

• Schedule and coordinate patient visits across hospice clinicians to ensure timely, efficient care.
• Collaborate with nurses, social workers, chaplains, and leadership to support daily care coordination.
• Monitor schedules and follow up on missed, incomplete, or delayed visits.
• Utilize EMR and reporting tools to track productivity, coverage, and scheduling optimization.
• Partner with field teams and leadership to reduce missed visits and improve patient experience.
• Communicate effectively with patients, families, clinicians, and referral partners.
• Respond to changing patient needs and scheduling challenges with urgency and problem-solving.
• Maintain accurate documentation and workflow completion within the EMR system.
• Support quality initiatives, including participation in QAPI programs.
• Promote a culture of compassion and professionalism in every interaction.

Skills

Organizational skills

Multitasking

Communication skills

Interpersonal skills

Problem-solving

Administrative / scheduling experience

EMR scheduling systems

Education

High School diploma or equivalent

Tools

EMR systems

Job description

VitalCaring is seeking a Patient Services Coordinator for hospice to ensure timely, coordinated care by connecting clinicians, patients, and families. You will schedule visits, collaborate with nurses, social workers, and leadership, and maintain EMR documentation to support high-quality end-of-life care.

The role emphasizes organization, compassion, and proactive communication in a full-time, stable environment with growth opportunities.