Hospice After-Hours Care Manager (Remote/Hybrid)

Addus HomeCare; Barrington (IL); Hybrid; USD 87,000 - 107,000; Full time

Benefits offered by this job

401(k) matching

Generous time off

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Employee Discount Programs

Job summary

Addus HomeCare’s JourneyCare Hospice unit is hiring a Hospice After Hours Patient Care Manager. This role supports patient flow, intake coordination, and EMR documentation while ensuring high-quality hospice care in a hybrid office/remote setup.

The position emphasizes collaboration with doctors, families, and care teams, with weekend rotation expectations and after-hours coverage. Competitive salary up to $97,000 with benefits offered.

Qualifications

• Associates degree preferred or equivalent healthcare experience.
• Minimum of two years' hospice experience required.
• Experience with Medicare/Medicaid or commercial payors is a plus.
• Customer service focus with ability to ease callers and assess client needs.
• Ability to work with diverse teams impacting intake/admission.
• Prior use of EMR systems preferred.

Responsibilities

• Coordinate initial information between clients, family, physicians and staff to ensure continuity of care.
• Inform referral sources and physicians about response times and follow-up plans; document in EMR.
• Enter patient information into EMR and update level of care.
• Prepare patient files for admission; manage paper and electronic records per guidelines.
• Verify insurance coverage and support information gathering as needed.
• Create morning and evening census reports.

Skills

Customer service

EMR

Team collaboration

Stress management

Licensed driver

Education

Associate degree

Healthcare experience

Tools

EMR systems

Job description

Addus HomeCare’s JourneyCare Hospice unit is hiring a Hospice After Hours Patient Care Manager. This role supports patient flow, intake coordination, and EMR documentation while ensuring high-quality hospice care in a hybrid office/remote setup.

The position emphasizes collaboration with doctors, families, and care teams, with weekend rotation expectations and after-hours coverage. Competitive salary up to $97,000 with benefits offered.