Hospice Admissions Manager: Care & Coordination Leader

AccentCare; Norwood (MA); On-site; USD 67,000 - 73,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off and paid holidays

Professional development opportunities

Company-matching 401(k)

Flexible spending and health savings

Calm app wellness program

Scrubs store credit (patient-facing)

And more!

Job summary

AccentCare in Norwood, MA is seeking an Admissions Manager to lead patient referrals and coordinate initial service needs for hospice. This full-time role requires supervising admissions staff, ensuring timely, complete referrals, and coordinating with clinicians, providers, and care teams to determine patient and family service needs.

You will maintain regular communication with the Director of Business Development and contribute to cross-functional projects while upholding regulatory standards

Qualifications

• Associates Degree, preferred.
• Hospice, home health, or case management experience.
• 1+ years of supervisory experience or AccentCare tenure.
• Excellent written and verbal communication skills.
• Ability to work closely with a wide variety of stakeholders.

Responsibilities

• Ensure all patient referrals are received in a timely and complete manner.
• Coordinate with staff to determine initial patient and family service needs.
• Supervise communication with providers, physicians, hospice staff, and agencies to initiate hospice services.
• Maintain regular communication with the Director-Business Development (DBD).
• Assist callers with information about other community resources when hospice is not appropriate.
• Maintain referral statistics and provide monthly reports to the DBD.
• Build and maintain referral and payor relationships through timely communication.
• Maintain confidentiality of sensitive information.
• Cover admissions needs and assessments with Admissions Dept. staff.
• Collaborate with DCO, TDs and DBD to ensure promised services.
• Participate in orientation, education programs, and committees as assigned.
• Ensure data is accurately entered into computer systems per guidelines.
• Participate in short and long-term planning; initiate creative ways to meet patient needs.
• Act as point of contact for Hospice Nurses with admissions responsibilities.

Skills

Excellent written and verbal comms

Supervisory experience

Hospice/home health exp

Education

Associates Degree, Preferred

Job description

AccentCare in Norwood, MA is seeking an Admissions Manager to lead patient referrals and coordinate initial service needs for hospice. This full-time role requires supervising admissions staff, ensuring timely, complete referrals, and coordinating with clinicians, providers, and care teams to determine patient and family service needs.

You will maintain regular communication with the Director of Business Development and contribute to cross-functional projects while upholding regulatory standards