Horse Tack & Hardware Sales Specialist

D; Pendleton (OR); On-site; USD 29,000 - 36,000; Full time

Job summary

D is seeking a customer-focused Retail Associate to assist customers on the sales floor, stock and restock merchandise, and help with merchandise displays on-site in Pendleton, Oregon. You will sell merchandise, share product knowledge, and help with special orders while maintaining store standards.

The role requires teamwork, the ability to follow procedures, and comfort with handling inventory, telephones, and light to moderate lifting. It is an on-site position with a customer-service focus.

Qualifications

• Must have proven knowledge and experience with horses and tack.
• Must have knowledge of retail floor sales techniques.
• Ability to understand and follow specific instructions and procedures.
• Ability to sort, check, count, and verify numbers.
• Ability to resolve difficult or stressful customer service issues.
• Ability to work as part of a team.
• Exposure to visual merchandising and product placement techniques is desired.
• High School Diploma or GED is preferred, not required.

Responsibilities

• Sell merchandise and advise customers on merchandise price and features.
• Provide merchandise/product knowledge to customers and recommend alternative or accessory goods.
• Advise and assist customers in ordering specialized merchandise as needed.
• Provide assistance in receiving and display merchandise in accordance with specific established policies, procedures and standards.
• Answer telephones and handle routine customer telephone inquiries.
• Perform general floor maintenance and housekeeping; monitor and maintain the condition and safekeeping of merchandise.
• Prepare and participate with inventory cycle activities.
• Move material using appropriate material handling tools and equipment including but not limited to: by hand, hand truck, pallet-jack, dolly, and/or operation of forklifts or other vehicles.
• Other duties as assigned by management, related to customer service, merchandising and handling of products.

Skills

Horses & tack knowledge

Retail sales techniques

Teamwork

Attention to detail

Customer service under pressure

Visual merchandising exposure

Education

High School Diploma or GED

Tools

Forklift operation

Job description

D is seeking a customer-focused Retail Associate to assist customers on the sales floor, stock and restock merchandise, and help with merchandise displays on-site in Pendleton, Oregon. You will sell merchandise, share product knowledge, and help with special orders while maintaining store standards.

The role requires teamwork, the ability to follow procedures, and comfort with handling inventory, telephones, and light to moderate lifting. It is an on-site position with a customer-service focus.