On-Call Concierge — San Antonio Lodge (Part-Time)

American Cancer Society; San Antonio (TX); On-site; USD 22,000 - 32,000; Part time

Job summary

The American Cancer Society is seeking an On Call Concierge at Hope Lodge San Antonio. This part-time role involves greeting guests, handling check-in/out, and guiding guests to lodge amenities and services.

You will coordinate transportation and related program services, respond to guest needs, and maintain a welcoming front desk environment. Shifts are on-call based on business needs and may include days, evenings, overnights, weekdays, and weekends.

Qualifications

• High School Diploma or Equivalent required.
• Minimum 1 year of customer service experience preferred.
• Experience in hospitality, guest services, or related field is a plus.

Responsibilities

• Greet guests and manage check-in/check-out procedures.
• Provide information about lodge amenities and community resources.
• Coordinate transportation and empowerment program services and schedules.
• Respond to guest requests, concerns and emergencies.
• Maintain front desk area and guest records.
• Monitor lobby security and safety protocols.

Skills

Communication

Interpersonal skills

Microsoft Office

Multi-line phone systems

Independent work

Customer service

Flexibility

Education

High School Diploma or Equivalent

Hospitality or customer service training

Tools

Microsoft Office

Job description

The American Cancer Society is seeking an On Call Concierge at Hope Lodge San Antonio. This part-time role involves greeting guests, handling check-in/out, and guiding guests to lodge amenities and services.

You will coordinate transportation and related program services, respond to guest needs, and maintain a welcoming front desk environment. Shifts are on-call based on business needs and may include days, evenings, overnights, weekdays, and weekends.