Honolulu Member Benefits Specialist — Mon–Fri Schedule

Staffing Solutions Of Hawaii; Honolulu (HI); In loco; USD 22.000 - 31.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employer-paid medical benefits

Pay increases over the next 24 months

Monday–Friday daytime schedule with no

weekends off

Descrizione del lavoro

Staffing Solutions of Hawaii is seeking a Customer Service Representative to join a growing and dynamic team in Honolulu. You will answer member questions about benefits, eligibility, enrollment, claims, billing, and pensions, and work in a fast-paced phone and computer environment with multiple tasks.

Full-time, direct hire with a Monday–Friday day schedule, 8:00am–5:00pm, onsite. Minimum 2 years of customer service experience and excellent communication are required; training provided upon

Competenze

• At least 2 years of customer service experience.
• Typing speed of 45 WPM or higher.
• Proficiency in Word, Excel, Outlook and PowerPoint.
• Strong written and verbal communication.
• Ability to lift, push and pull up to 10 lbs.
• Experience in health insurance preferred.

Mansioni

• Answer member questions about benefits, eligibility, enrollment, claims, billing, and pensions.
• Work in a fast-paced phone and computer environment, handling several tasks accurately.
• Research information in computer systems and legal plan documents, and explain it clearly to members.
• Stay calm and professional in challenging service situations.
• Learn Trust Partner, Quick Claims, and ADP. Full training is provided.

Conoscenze

Customer service

Phone support

MS Office

Typing 45 WPM

Communication

Formazione

High school diploma

Strumenti

Microsoft Word

Excel

Outlook

PowerPoint

Descrizione del lavoro

Staffing Solutions of Hawaii is seeking a Customer Service Representative to join a growing and dynamic team in Honolulu. You will answer member questions about benefits, eligibility, enrollment, claims, billing, and pensions, and work in a fast-paced phone and computer environment with multiple tasks.

Full-time, direct hire with a Monday–Friday day schedule, 8:00am–5:00pm, onsite. Minimum 2 years of customer service experience and excellent communication are required; training provided upon