Honolulu Customer Service & Claims Admin Specialist

Remedy Staffing; Honolulu (HI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly Pay

Medical/Dental/Vision

Free Online Skill Classes

EAP

Discounts

Job summary

Remedy Staffing is seeking a full-time Customer Service Department Specialist in Honolulu to support multiple Customer Service teams with mail processing, claims entry, file management, and client communications in a fast-paced office.

The ideal candidate will be detail-oriented, organized, and capable of handling a high-volume workload while maintaining accuracy and excellent service. Position requires a Monday–Friday 8:00 am–5:00 pm schedule and in-state eligibility.

Qualifications

• High school diploma or GED required.
• Strong organizational and time management skills.
• Ability to prioritize tasks and manage multiple responsibilities simultaneously.
• Proficient computer and data entry skills.
• Ability to work independently and collaboratively within a team environment.

Responsibilities

• Process incoming and outgoing mail, including sorting, indexing, scanning, and distribution.
• Provide support for reception operations, fax processing, and management of unassigned email inboxes.
• Assist with document management, file storage, and records destruction processes.
• Input new claims into the claims management system and distribute client communications as required.
• Reopen and reassign existing claims as directed.
• Update policy information and system codes within the claims management platform.
• Establish and maintain professional and courteous relationships with clients and business contacts.
• Adapt to external client systems and processes as needed.
• Perform additional administrative and departmental duties as assigned.

Skills

Strong organizational skills

Time management

Communication skills

Data entry

Education

High school diploma or GED

Job description

Remedy Staffing is seeking a full-time Customer Service Department Specialist in Honolulu to support multiple Customer Service teams with mail processing, claims entry, file management, and client communications in a fast-paced office.

The ideal candidate will be detail-oriented, organized, and capable of handling a high-volume workload while maintaining accuracy and excellent service. Position requires a Monday–Friday 8:00 am–5:00 pm schedule and in-state eligibility.