Honda Service Writer

Broomfield Sports and Entertainment; Clive (IA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

5-day work week

PTO 10 days first year

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Vacation savings program

Paid training

Scholarship program for dependents

Team member referral program

Career growth opportunities

Job summary

Smart Honda of Des Moines is seeking a motivated Service Advisor to join our team. If you enjoy working with people and the automotive industry, this role offers a path to strong earnings through performance.

You’ll welcome customers, understand concerns, prepare estimates, schedule appointments, and keep clients informed through the repair process. We train the right person and support your career growth with benefits and a comprehensive rewards program.

Qualifications

• Customer service experience preferred; training provided.
• Team-oriented, positive, and focused on exceptional service.
• Able to multitask in a fast-paced environment.
• Strong communication and organizational skills.
• Valid driver's license and acceptable driving record.

Responsibilities

• Welcome customers and build strong relationships.
• Understand vehicle concerns and recommend needed services.
• Prepare estimates and explain repair options clearly.
• Schedule appointments and coordinate with the Service Department.
• Keep customers informed throughout the repair process.
• Review completed work and ensure a positive experience.
• Maintain accurate repair orders and service records.

Skills

Customer service

Team player

Multi-tasking

Communication

Organizational skills

Valid driver's license

Job description

Description

Smart Honda of Des Moines, part of the family-owned Gurley Leep Automotive Family, is looking for a motivated Service Advisor to join our team.

If you’re great with people, enjoy the automotive industry, and want earning potential that rewards your performance, this could be the opportunity for you.

What You’ll Do

• Welcome customers and build strong relationships
• Understand vehicle concerns and recommend needed services
• Prepare estimates and explain repair options clearly
• Schedule appointments and coordinate with the Service Department
• Keep customers informed throughout the repair process
• Review completed work and ensure a positive experience
• Maintain accurate repair orders and service records

What We Offer

• Competitive compensation with high earning potential
• 5-day work week with flexible hours
• Up to 10 days of PTO in your first year
• Medical, dental, vision & life insurance
• 401(k) with company match
• Vacation savings program with company match
• Paid training and professional development
• Scholarship program for dependents
• Team Member Referral Program
• Opportunities for career growth

Your communication skills, customer relationships, and performance can directly impact your earning potential. Ready to build your career with Smart Honda?

Requirements

• Customer Service Experience preferred. We will train the right person!
• A positive outgoing team player who is focused on providing above-industry-standard customer service.
• The ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication & organizational skills.
• Possess an acceptable driving record with a valid driver's license.