Honda Service Writer

Gurley-Leep-Automotive-Group; Clive (IA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

5-day work week

PTO 10 days

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

Vacation savings match

Paid training

Scholarship for dependents

Referral program

Career growth

Job summary

Smart Honda of Des Moines, part of the Gurley Leep Automotive Family, is looking for a motivated Service Advisor to join our team. If you're great with people and enjoy the automotive industry, this could be the opportunity for you.

You will welcome customers, assess vehicle concerns, prepare estimates, schedule appointments, and keep customers informed throughout the repair process. We offer competitive pay, a 5-day work week with flexible hours, generous PTO, and comprehensive benefits.

Qualifications

• Customer service experience preferred; training provided.
• Positive outgoing team player with strong communication.
• Ability to multi-task in a fast-paced environment.
• Effective communication and organizational skills.
• Valid driver's license with acceptable driving record.

Responsibilities

• Welcome customers and build strong relationships
• Understand vehicle concerns and recommend needed services
• Prepare estimates and explain repair options clearly
• Schedule appointments and coordinate with the Service Department
• Keep customers informed throughout the repair process
• Review completed work and ensure a positive experience
• Maintain accurate repair orders and service records

Skills

Customer service

Team player

Multi-tasking

Effective communication

Valid driver's license

Job description

Description

Smart Honda of Des Moines, part of the family-owned Gurley Leep Automotive Family, is looking for a motivated Service Advisor to join our team.

If you're great with people, enjoy the automotive industry, and want earning potential that rewards your performance, this could be the opportunity for you.

What You'll Do

• Welcome customers and build strong relationships
• Understand vehicle concerns and recommend needed services
• Prepare estimates and explain repair options clearly
• Schedule appointments and coordinate with the Service Department
• Keep customers informed throughout the repair process
• Review completed work and ensure a positive experience
• Maintain accurate repair orders and service records

What We Offer

• Competitive compensation with high earning potential
• 5-day work week with flexible hours
• Up to 10 days of PTO in your first year
• Medical, dental, vision & life insurance
• 401(k) with company match
• Vacation savings program with company match
• Paid training and professional development
• Scholarship program for dependents
• Team Member Referral Program
• Opportunities for career growth

Requirements

• Customer Service Experience preferred. We will train the right person!
• A positive outgoing team player who is focused on providing above-industry-standard customer service.
• The ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication & organizational skills.
• Possess an acceptable driving record with a valid driver's license.