Honda Service Writer

Smart Honda of Des Moines; Clive (IA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

5-day work week

PTO

Health insurance

401(k) with match

Vacation savings plan

Paid training

Scholarship program

Referral program

Career growth

Job summary

Smart Honda of Des Moines, part of the Gurley Leep Automotive Family, is looking for a motivated Service Advisor to join our team. If you’re great with people, enjoy the automotive industry, and want earning potential that rewards your performance, this could be the opportunity for you.

You’ll welcome customers, understand vehicle concerns, prepare estimates, explain options, schedule appointments, and keep customers informed throughout the repair process.

Qualifications

• Customer service experience preferred. We will train the right person.

Responsibilities

• Welcome customers and build strong relationships.
• Understand vehicle concerns and recommend needed services.
• Prepare estimates and explain repair options clearly.
• Schedule appointments and coordinate with the Service Department.
• Keep customers informed throughout the repair process.
• Review completed work and ensure a positive experience.
• Maintain accurate repair orders and service records.

Skills

Customer service

Communication

Multi-tasking

Organizational skills

Driver's license

Job description

Job Type
Full-time

Smart Honda of Des Moines , part of the family-owned Gurley Leep Automotive Family , is looking for a motivated Service Advisor to join our team.

If you’re great with people, enjoy the automotive industry, and want earning potential that rewards your performance , this could be the opportunity for you.

What You'll Do

• Welcome customers and build strong relationships
• Understand vehicle concerns and recommend needed services
• Prepare estimates and explain repair options clearly
• Schedule appointments and coordinate with the Service Department
• Keep customers informed throughout the repair process
• Review completed work and ensure a positive experience
• Maintain accurate repair orders and service records

What We Offer

• Competitive compensation with high earning potential
• 5-day work week with flexible hours
• Up to 10 days of PTO in your first year
• Medical, dental, vision & life insurance
• 401(k) with company match
• Vacation savings program with company match
• Paid training and professional development
• Scholarship program for dependents
• Team Member Referral Program
• Opportunities for career growth

Your communication skills, customer relationships, and performance can directly impact your earning potential. Ready to build your career with Smart Honda?

Requirements

• Customer Service Experience preferred. We will train the right person!
• A positive outgoing team player who is focused on providing above-industry-standard customer service.
• The ability to multi-task and be meticulous in a fast-paced work environment.
• Effective communication & organizational skills.
• Possess an acceptable driving record with a valid driver's license.